Housekeeping Attendant

UOA Hospitality; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel group in Kuala Lumpur is looking for a dedicated individual to maintain cleanliness and customer satisfaction. Responsibilities include cleaning guest rooms and common areas, managing cleaning supplies, and responding to guest inquiries. Ideal candidates should possess good physical health and the ability to work independently without supervision.

Qualifications

• Good physical health and stamina.
• Ability to work with little or no supervision while meeting high-performance standards.

Responsibilities

• Cleaning the assigned guest rooms and other areas of the hotel.
• Maintaining proper usage of cleaning supplies and equipment.
• Responding to customer complaints positively.
• Setting and cleaning rooms before guest arrivals.

Skills

Good physical health

Ability to work independently

Job description

Overview

• Cleaning the assigned guest rooms and other areas of the hotel (e.g. elevators and lobbies).
• Maintaining proper usage of cleaning supplies and equipment.
• Respond to customer complaints in a positive way and keep the customers satisfied.
• Ensure the room is properly set and clean before the guest arrives.
• Assessing and answering to guests and customers’ questions and inquiries, when necessary.
• Supporting and assisting the laundry team.
• Performs additional duties as needed.

Requirements

• Good physical health and stamina.
• Ability to work with little or no supervision while meeting high-performance standards.