Hotel Operations Leader

Pan Borneo Hotel Kota Kinabalu; West Coast Division; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading 4-star hotel in Sabah is seeking a skilled individual to oversee daily hotel operations, ensuring high guest satisfaction while managing staff and budgets. The ideal candidate will possess strong leadership and communication skills, experience in hospitality management or hotel operations, and the capacity to handle pressure and solve problems. This role offers the chance to work in a dynamic environment.

Qualifications

• Strong leadership and communication skills are essential.
• Experience in hotel operations or hospitality management is preferred.
• Ability to solve problems effectively in a fast-paced environment.

Responsibilities

• Manage day-to-day hotel operations including front office and housekeeping.
• Ensure high standards of guest service and handle complaints professionally.
• Plan and implement strategies to improve occupancy and guest satisfaction.

Skills

Strong leadership and communication skills

Good problem-solving abilities

Experience in hotel operations or hospitality management

Ability to work under pressure and make quick decisions

Job description

A leading 4-star hotel in Sabah is seeking a skilled individual to oversee daily hotel operations, ensuring high guest satisfaction while managing staff and budgets. The ideal candidate will possess strong leadership and communication skills, experience in hospitality management or hotel operations, and the capacity to handle pressure and solve problems. This role offers the chance to work in a dynamic environment.