Hotel Operations Director: Lead Guest Experience & Profit

Hilton; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading global hospitality company in Kuala Lumpur is seeking a Director of Operations to oversee various hotel departments, ensuring high levels of customer satisfaction and operational efficiency. The ideal candidate will have at least 3 years of management experience within the hospitality sector and possess strong leadership skills. This position offers a dynamic work environment within a prestigious organization committed to exceptional guest experiences.

Qualifications

• Minimum of 3 years in a management position.
• Experience in Hospitality, Travel, or Leisure industry management.
• Proficient in English and local language for business needs.

Responsibilities

• Oversee hotel operational departments, ensuring high customer satisfaction.
• Manage departmental budgets and targets for profit maximization.
• Conduct routine inspections to maintain quality standards.

Skills

Leadership

Cost Control

Hospitality Industry Knowledge

Team Management

Communication Skills

Education

College degree or equivalent

Tools

Computing systems

Job description

A leading global hospitality company in Kuala Lumpur is seeking a Director of Operations to oversee various hotel departments, ensuring high levels of customer satisfaction and operational efficiency. The ideal candidate will have at least 3 years of management experience within the hospitality sector and possess strong leadership skills. This position offers a dynamic work environment within a prestigious organization committed to exceptional guest experiences.