Host - Front Office, Park Hyatt Kuala Lumpur

Hyatt Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur is seeking a Host for the Front Office to ensure excellent guest service and support the smooth operation of the Front Office. Candidates should have a degree in Hospitality or Tourism and preferably some experience in luxury hotels. Strong communication and interpersonal skills, as well as proficiency in Microsoft Office, are required. This is a full-time position available to Malaysian Citizens and Permanent Residents.

Qualifications

• Malaysian Citizens and Permanent Residents only.
• Work experience as a Host or Front Office Assistant in luxury hotels preferred.
• Professional appearance and ability to remain calm under pressure.

Responsibilities

• Provide excellent service to guests.
• Contribute to the smooth running of the Front Office department.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Education

Degree/diploma in Hospitality or Tourism management

Tools

Microsoft Office Suite (Excel, Word)

Job description

Park Hyatt Park Hyatt Kuala Lumpur, Malaysia

Front Office

Hourly/Entry Level Employee

Full-time

Local

Summary

You will be responsible for providing an excellent and consistent level of service to guests. The Host – Front Office is responsible for contributing to the smooth and efficient running of the Front Office department within the Rooms Division.

Qualifications

• Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in Hospitality or Tourism management.
• Work experience as a Host or Front Office Assistant within luxury hotels is preferred. Fresh graduates are welcome.
• Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
• Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
• Basic computer skills, including proficiency in Microsoft Office Suite (Excel, Word).