Hospitality Ambassador (George Town)

Geriamed Sdn Bhd; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dedicated rehabilitation center in Penang seeks a Hospitality Ambassador to provide exceptional care and foster a welcoming environment for patients and families. Responsibilities include assisting patients, coordinating events, and maintaining a positive atmosphere. Ideal candidates will have strong interpersonal skills, a passion for service, and prior experience in hospitality or healthcare. Proficiency in multiple languages is a plus.

Benefits

Free parking

Professional development

Qualifications

• Pleasant personality essential for engaging with patients and families.
• Strong passion for service and creating a supportive environment.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist patients with warmth and professionalism.
• Provide information about services and procedures.
• Coordinate patient engagement activities to uplift spirits.
• Liaise with departments for efficient patient support.
• Maintain a welcoming atmosphere throughout the center.
• Address inquiries and feedback promptly.

Skills

Interpersonal skills

Communication skills

Team cooperation

Basic photo design

Language proficiency (English, Malay, Mandarin)

Job description

Overview

Type: Full-Time Category: Customer Service-Support Healthcare-Community

Job Description

We are seeking a dedicated and professional Hospitality Ambassador to join our team; a rehabilitation and recovery center committed to providing exceptional care and a welcoming environment for our patients and their families.

Responsibilities

• Greet and assist patients, families, and visitors with warmth, courtesy, and professionalism.
• Provide clear information and guidance regarding the center’s services, facilities, and procedures.
• Plan and coordinate patient engagement activities, including festive events and special celebrations, to create a joyful and uplifting environment.
• Liaise with various departments to ensure smooth communication and efficient support for patients and visitors.
• Help maintain a positive, safe, and welcoming atmosphere throughout the center.
• Address inquiries, concerns, and feedback promptly and professionally.

Qualifications

• Pleasant personality with excellent interpersonal and communication skills.
• Strong passion for serving others and fostering a caring, supportive environment.
• Ability to work effectively both independently and as part of a team.
• Basic skills in photo design or short video creation will be an added advantage.
• Previous experience in hospitality, customer service, or healthcare support is preferred.
• Proficiency in English, Malay, and/or Mandarin is an advantage.

Job Types

Full-time, Permanent

Benefits

• Free parking
• Professional development