Hospital Pharmacy Operations Associate

KPJ Healthcare; Kuantan; On-site; MYR 27,000 - 47,000; Full time

Job summary

KPJ Healthcare Malaysia seeks a dedicated Pharmacy Assistant to support daily dispensing, stock management, and patient safety in our hospital pharmacy in Kuantan. You will work under the supervision of pharmacists to check prescriptions, assist with billing, inventory, and quality reporting, and liaise with doctors and nurses to ensure smooth workflow.

Applicants should be reliable, detail-oriented, and compliant with hospital procedures; prior pharmacy experience is a plus.

Responsibilities

• Screen, check, analyze, and process incoming prescriptions for completeness, legality, and accuracy prior to dispensing.
• Execute, process, and operate prescription filling and dispensing procedures in accordance with approved pharmacy protocols and policies.
• Check, prepare, and countercheck prepared medications against original prescriptions to ensure accuracy, completeness, and patient safety.
• Dispense, provide, and distribute medications to patients with appropriate usage instructions, escalating complex queries to the Pharmacist.
• Produce, compound, execute, and process pharmaceutical preparations for stock or extemporaneous use under pharmacist supervision.
• Repack, label, check, and implement proper packaging standards for bulk medications to ensure traceability and regulatory compliance.
• Implement, execute, and maintain the “5 Rights” of medication safety throughout dispensing and distribution processes.
• Gather, collate, analyze, and monitor stock and usage data to ensure adequate supply levels and prevent shortages or overstocking.
• Prepare Indents for floor medications in accordance with inventory procedures.
• Check, analyze, rotate, and monitor slow-moving and short-expiry medications, and submit discrepancy reports to the Pharmacist.
• Unpack, check, process, collate, and record ward-returned medications accurately in line with hospital policy.
• Operate, implement, and analyze inventory and stock control systems to ensure real-time tracking, reconciliation, and reporting.
• Participate, assist, collate, and submit pharmacy and hospital stock-taking data, variance reports, and reconciliation findings.
• Compile, collate, analyze, and submit daily and monthly pharmacy statistics in line with quality indicators and reporting requirements.
• Implement, operate, check, and process discharge billing reconciliation and finalization accurately using electronic billing systems.
• Install, operate, and implement electronic pharmacy systems for prescription entry, inventory management, and billing functions.
• Liaise, communicate, and collaborate effectively with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency.
• Guide, assist, provide, and support new pharmacy assistants and trainees in daily operational activities.
• Analyze, provide feedback, and propose workflow and process improvements to enhance service coordination and efficiency.
• Identify and submit reports on medication errors, incidents, and near misses promptly to the Pharmacist or Chief Pharmacist.
• Implement, execute, and maintain safe handling, labeling, and storage procedures for all medications in accordance with policy.

Job description

KPJ Healthcare Malaysia seeks a dedicated Pharmacy Assistant to support daily dispensing, stock management, and patient safety in our hospital pharmacy in Kuantan. You will work under the supervision of pharmacists to check prescriptions, assist with billing, inventory, and quality reporting, and liaise with doctors and nurses to ensure smooth workflow.

Applicants should be reliable, detail-oriented, and compliant with hospital procedures; prior pharmacy experience is a plus.