Head of Quality Assurance

Agensi Pekerjaan Talentvis Malaysia Sdn Bhd; Klang City; On-site; MYR 70,000 - 90,000; Full time

Job summary

A recruitment agency in Klang City is looking for a Quality Manager to establish and enhance the Quality Management System ensuring compliance with standards like IATF16949. The candidate should have a Bachelor's degree in Quality Management or Engineering and at least 5 years of experience in quality management. Proficient in quality tools and strong leadership skills are essential. Fluent English is required; Mandarin skills are a bonus.

Qualifications

• Minimum 5 years of experience in quality management.
• Familiarity with quality management systems (e.g., IATF16949) and quality core tools.
• Strong communication and leadership skills.

Responsibilities

• Establish and enhance the Quality Management System to ensure compliance.
• Plan and conduct internal audits and management reviews.
• Oversee quality control processes to prevent non-conformities.
• Lead, train, and develop the quality team.

Skills

Quality management

Data analysis

Problem-solving

Education

Bachelor’s degree in Quality Management, Engineering, or related field

Tools

SPC

APQP

FMEA

Job description

1. Quality System Construction and Maintenance

• Establish, implement, and enhance the Quality Management System (QMS) to ensure compliance with standards and regulations (e.g., IATF16949).
• Plan and conduct internal audits and management reviews; identify systemic issues and lead corrective and preventive actions.

2. Quality Standard Development and Implementation

• Develop, review, and update product/service quality standards and inspection specifications.
• Ensure all production and service activities comply with defined quality requirements and acceptance criteria.

3. Quality Control and Continuous Improvement

• Oversee quality control processes, including raw material, in-process, and final product inspections to prevent non-conformities.
• Analyze quality performance data using tools such as SPC; identify root causes and lead PDCA-based improvement initiatives.

4. Supplier Quality Management

• Collaborate with procurement to evaluate and qualify suppliers according to company standards.
• Conduct supplier audits, monitor performance, and drive ongoing supplier quality improvements.

5. Quality Team Management

• Lead, train, and develop the quality team to strengthen technical expertise and operational efficiency.
• Set clear objectives, assign responsibilities effectively, and foster a culture of accountability and continuous learning.

Job Requirements

Education:

• Bachelor’s degree or higher in Quality Management, Engineering, or a related field (preferred).

Experience:

• Minimum 5 years of experience in quality management.
• Familiarity with quality management systems (e.g., IATF16949) and quality core tools (APQP, FMEA, SPC).
• Industry-specific experience (automotive, manufacturing, or related) is an advantage.

Technical Skills:

• Proficient in quality tools/methods: APQP, FMEA, MSA, PPAP, Control Plan (CP), SPC, and PDCA cycle.
• Strong understanding of quality standards, data analysis, and problem‑solving methodologies.

Communication & Leadership:

• Proven ability to lead cross‑functional teams and manage quality improvement projects.
• Strong communication, collaboration, and leadership skills to achieve quality objectives.

Additional Requirements:

• Proficiency in English (reading and writing) to communicate effectively with international clients and partners.
• Proficiency in Mandarin will be a bonus.