Head of Process Digital Innovation

Private Advertiser; Puchong; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading organization in Selangor seeks an experienced individual to lead its digitalisation roadmap. The role involves driving process automation and analytics while managing a team focused on performance improvement. Candidates should possess a Bachelor’s degree in a relevant field and at least 5 years of experience in digital transformation. Strong project management skills and hands-on experience with automation tools are required. This position promises to enhance operational efficiency and decision-making.

Qualifications

• Minimum 5 years’ experience in digital transformation, process improvement, or data analytics.
• Strong hands‑on experience in automation tools, workflow design, and digital solution deployment.
• Solid knowledge of data analytics, data modelling, and insights generation.

Responsibilities

• Lead the end-to-end digitalisation roadmap focusing on process automation and innovation.
• Oversee design, implementation, and continuous improvement of local digital solutions.
• Act as a key liaison between business units and senior management.

Skills

Digital transformation

Process improvement

Data analytics

Automation tools

Project management

Education

Bachelor’s Degree in Information Technology / Computer Science / Business Analytics

Job description

Lead the organisation’s end-to-end digitalisation roadmap, focusing on process automation, analytics, and innovation.

Oversee the design, implementation, and continuous improvement of local digital solutions to enhance operational efficiency and business decision-making.

Act as the key liaison between business units, HQ IT, vendors, and senior management to ensure the successful delivery of transformation initiatives.

Conduct requirements gathering, solution design, testing, and rollout activities.

Translate business needs and challenges into practical digital and analytical solutions with measurable outcomes.

Work closely with stakeholders to identify digitalisation opportunities and optimise processes.

Provide leadership, guidance, and performance management for the analytics and automation team.

Job Requirement

Minimum Bachelor’s Degree in Information Technology / Computer Science / Business Analytics or any related field.

Minimum 5 years’ experience in digital transformation, process improvement, or data analytics.

Strong hands‑on experience in automation tools, workflow design, and digital solution deployment.

Solid knowledge of data analytics, data modelling, and insights generation.

Strong project management skills, including timeline management, budgeting, and stakeholder coordination.

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