Head of New Business Development

The British Council Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

A leading educational organization in Kuala Lumpur seeks a Head of New Business Development to drive B2B sales across English business and Exams Services. This role involves managing a team, identifying new opportunities, and shaping regional strategies. Candidates should have a degree, certifications in sales or marketing, and at least 4 years of relevant experience. Competitive benefits include a contractual bonus and comprehensive medical insurance.

Benefits

18 days of Annual Leave

1 Month Contractual Bonus

Comprehensive Medical Insurance

Provident Fund at 16% EPF

Professional development opportunities

Qualifications

• 4 years of sales experience including outbound B2B sales.
• Experience of managing a team.
• B2B Sales experience within education or government sectors.

Responsibilities

• Lead the identification and conversion of new B2B opportunities.
• Manage and mentor a team of Business Development professionals.
• Oversee data and reporting processes in CRM systems.

Skills

Sales experience

Team management

B2B Sales

Customer Relationship Management

Proficient in local language

Proficient in English

Education

University degree in relevant subject

Sales or Marketing qualifications

Tools

Salesforce

Job description

Department: Exams

Contract Type: Indefinite

Closing Date: Sunday, 07 December 2025- 23:59 Philippine Time (GMT +8)

Role Description/Purpose

The Head of New Business Development, East Asia, is responsible for actively pursuing new business opportunities across our B2B (business to business) English business (Teaching and Assessment) and Schools Exams Services business. The role involves identifying new opportunities and prospects, initiating contact, and managing inbound leads to qualify and convert them. It also includes managing a team of Business Development Managers across the region to achieve new business targets and meet Key Performance Indicators (KPIs).

Role Accountabilities

We are seeking a strategic and dynamic Head of New Business Development to lead our efforts in identifying and converting new B2B opportunities across the English and Exams Services portfolio. This role plays a critical part in shaping and implementing regional strategies to achieve ambitious new business targets. Working closely with the Head of Sales and Account Management, as well as the Director of Business Development, you will develop business plans that target key sectors and drive lead generation. You will also collaborate with country and regional marketing teams to ensure alignment between marketing initiatives and sales goals, while continuously monitoring outbound activity and pipeline performance to keep the team on track.

As a leader within the B2O (Business to Organisation) Sales Partnerships function, you will manage and mentor a team of Business Development professionals, ensuring they deliver against KPIs and business targets. You will guide the team in identifying and nurturing prospects, coordinating events and campaigns, and ensuring new staff are effectively onboarded and supported in their development. Your leadership will be instrumental in maintaining high standards of delivery and fostering a culture of performance and collaboration.

The role also involves overseeing data and reporting processes, ensuring that client and business intelligence is accurately captured in CRM (Customer Relationship Management) systems to inform strategic decisions. You will monitor the effectiveness of outbound campaigns, assess team activities against targets, and take action to improve outreach and conversion rates. By maintaining a deep understanding of British Council products and services, you will support the development of compelling sales messaging and collateral in partnership with Marketing, helping to position our brand effectively in the market.

If you are passionate about driving business growth, leading high-performing teams, and delivering impactful customer solutions, we invite you to join our team and play a key role in expanding our reach and impact across the region.

Qualifications and Experience

Education: University degree or equivalent in a relevant subject or discipline

Certification and Professional Qualifications: Sales or Marketing qualifications

Knowledge and Experience

4 years of sales experience to include some experience of outbound B2B sales

Familiarity with Salesforce or use of similar CRM and prospecting tools

Experience of managing a team

B2B Sales experience within education and government sectors

Solution-sales experience in large sectors (e.g. financial services, media, pharmaceuticals tourism, government sector etc)

B2B Marketing experience

Languages: Proficiency in the local language at C2 level for both speaking and writing. English proficiency at C1 level for speaking and writing.

Further Information

Right to Work:

Locally recruited - Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

Benefits (Malaysia)

18 days of Annual Leave - entitlement will progress in accordance with the length of service

1 Month Contractual Bonus

Non-consolidated bonus

Comprehensive Medical Insurance Plan

Provident Fund at 16% EPF (Employees Provident Fund) employer contribution

Professional development - Ongoing learning and career growth opportunities to support your development.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?

Kota Kemuning, Selangor, MY