Head of IT, MYSG & Regional Marketing

Reckitt Benckiser LLC; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

A global consumer goods leader in Kuala Lumpur seeks a Head of IT to drive digital transformation and manage technology partnerships. Ideal candidates will have over 7 years in program management with strong project and stakeholder management skills. You will lead initiatives leveraging technology for strategic business priorities and be a key influencer in the organization. The role offers competitive benefits, including mental health support and a commitment to diversity.

Benefits

Employee Assistance Program

Life insurance

Parental benefits

Qualifications

• Minimum 7 years of experience in a technology business partnership or program management.
• Strong track record of business engagement and value delivery.
• Experience in evaluating eCommerce solutions in a FMCG environment.

Responsibilities

• Drive digitization and value through technology.
• Develop business partnerships and act as a thought leader.
• Collaborate with Regional and Global IT&D product leads.

Skills

Project management

Stakeholder management

Communication skills

Digital Strategy

Data Governance

Tools

SAP S4

JDE World

Sales Automation solutions

Job description

Head of IT, MYSG & Regional Marketing

We are Reckitt, home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.

We are looking for an IT & Digital professional who has a passionate desire to work with customer facing departments in the organisation and to identify, manage & lead the opportunities that can help drive our business. This is a head of function level role and ideal candidate would have excellent project management, stakeholder management, people management and communication skills.

About the role

The role is for Core Reckitt and is multifaceted with both a Market and Regional purview. The role will have full responsibilities to Build Business Partnerships, Driving Digitization and Value through Technology to achieve the business priorities. The role will be the face of Technology to the Leadership Teams.

Your responsibilities

Specific Scope / Dimensions of this role:

• Applying their knowledge and skills while leveraging on the broader global & region to support and drive the business value using leading technologies in the following areas:
• Sales and Business Process Transformation and Automation
• Delivering Value through Strong Adoption of Digital Solutions
• Practical Application of Insights and Predictive Analytics
• Leverage Generative-AI to Transform the Business

Business Partnership

• Develop a deep understanding of the broader business to play an active role in shaping the market’s ability to deliver on their priorities
• Act as a thought leader to the business and be proactive in identifying opportunities where IT&D can bring advantages to the organisation
• Partner with senior level stakeholders to discuss and be part of the longer-term Transformation Strategy
• Leverage experience and best practices across markets and global to propel the business using the latest in Gen-AI, Omnichannel Excellence, Business Intelligence and Process Automation

Project Management

• Collaborate with Regional and Global IT&D product leads to determine project scope and vision
• Experience in managing a product development and roadmap in an Agile/SDLC environment
• Ability to cultivate meaningful business relationships both internal and external business partners

The experience we're looking for

• Minimum 7 years of experience in a technology business partnership or program management.
• Strong track record of business engagement, partnership, and value delivery through effective cross-functional collaboration
• Able to communicate and influence senior stakeholders towards the strategic priorities
• Experience in ERP systems such as SAP S4, ECC and/or JDE World
• Experience in Sales Automation solutions such as Newspage, Centegy, Ivy Mobility etc
• Exposure/Experience in eCommerce and Marketing Technologies, leveraging GenAI
• Passionate in and have rolled out transformative initiatives across different functions in the business
• Comfortable in managing remote delivery teams, across different time zones
• Able to communicate and influence senior stakeholders towards the strategic priorities
• Commercial acumen with the ability to work with business leaders and peers to establish priorities and drive through successful execution.
• Experience in evaluating and implementing eCommerce transactional, optimization and performance/KPI solutions in a FMCG environment
• Strong financial acumen in managing the function’s budget and expenditure
• Excellent understanding of the organisation’s goals and objectives with a strong commercial and business awareness
• Flexible to travel, if required

The skills for success

Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement.

What we offer

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. We hire for potential as well as experience. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.