Head of Hotel Operations & Performance

Plenitude Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A prominent hospitality group in Kuala Lumpur seeks an experienced professional to oversee multiple hotels, ensuring exceptional cleanliness and service quality. The ideal candidate will have a Bachelor’s Degree in Tourism or related fields and at least 10 years of experience, preferably including a role as a Hotel General Manager. This role requires strong financial acumen and the ability to travel. An outgoing personality with effective human relations skills is essential for success.

Qualifications

• Minimum 10 years of working experience in the related field is required.
• Experience as a Hotel General Manager will be an added advantage.
• Candidates fluent in mandarin preferred.

Responsibilities

• Ensure hotels are well maintained and clean at all times.
• Responsible for food and beverage performance across hotels.
• Monitor hotels' performance and advise on improvements.
• Conduct first round of review for all Capital Expenditure proposals.

Skills

Creative content writing in English

Fluent in Bahasa Malaysia

Excellent human relations skills

Financial knowledge

Analytical mind

Team building

Education

Bachelor Degree in Tourism/ Hospitality/ Hotel Management/ Business Administration

Job description

A prominent hospitality group in Kuala Lumpur seeks an experienced professional to oversee multiple hotels, ensuring exceptional cleanliness and service quality. The ideal candidate will have a Bachelor’s Degree in Tourism or related fields and at least 10 years of experience, preferably including a role as a Hotel General Manager. This role requires strong financial acumen and the ability to travel. An outgoing personality with effective human relations skills is essential for success.