Head of Financial Lines, Commercial Insurance

Zurich Services Malaysia Sdn. Bhd.; Kuala Lumpur; Hybrid; MYR 100,000 - 140,000; Full time

Job summary

A global insurance leader in Kuala Lumpur is seeking a Line(s) of Business Underwriting Manager. This role involves managing the underwriting strategy and performance while collaborating with local teams to ensure customer satisfaction. The ideal candidate will have strong analytical and decision-making skills, and a commitment to continuous improvement. The position offers flexible work arrangements and a commitment to employee wellbeing.

Benefits

Mental health and wellbeing resources

Sports & Recreational Club

Flexible working hours

Hybrid working arrangement

Responsibilities

• Lead the development of underwriting strategy for specific lines of business.
• Make informed decisions using data and insights.
• Collaborate with internal stakeholders to achieve business objectives.
• Improve underwriting processes and ensure talent development.

Skills

Market / Economic Environment

Exposure / Accumulations

Underwriting Strategy

Risk Insights

Customer Centricity

Analytical Thinking

Business Acumen

Decision Making

Insurance Legal & Regulatory Environment

Negotiation

Operating Globally

Organizational Agility

Problem Solving

Relationship Management

Stakeholder Management

Strategic Thinking

Job description

This job is managing the underwriting strategy for financial lines in commercial insurance. You might like this job because it combines leadership with data-driven decision-making and offers opportunities for growth while influencing market trends!

The Line(s) of Business Underwriting Manager leads, drives and is accountable for the underwriting strategy and performance of (a) specific line(s) of business across all markets within their designated domain, which is typically a medium to large country or a market segment within a country, ensuring alignment with overall business objectives.

Job Accountabilities - Key Accountabilities

• The Line(s) of Business Underwriting Manager leads the development of the underwriting strategy for (a) specific line(s) of business and oversees execution to deliver the required portfolio performance
• This includes identifying opportunities and risks, using data and insights to make informed decisions and implementing changes as needed to achieve desired outcomes.
• They leverage their knowledge of market trends and distribution dynamics and work through local teams to ensure that customer needs are met.
• They are a referral point for Underwriting decisions which require empowerment to their level.
• They collaborate closely with internal stakeholders to deliver the business objectives and work with local underwriting teams to ensure consistency and adherence to underwriting standards.
• The Line(s) of Business Underwriting Manager plays a key role in improving Underwriting processes and efficiency for their line(s) of business and nurturing talent to ensure that the organisation remains sustainable and fit for the future.

Performance Management Accountabilities

• Demonstrate commitment to corporate values.
• Take accountability for participating in the performance management cycle.
• Take action to improve performance on the job.
• Assist and support co-workers.
• Take action to manage own personal development.

Job Qualifications

SKILLS

Functional Skills

• Market / Economic Environment - Proficiency Level 2
• Exposure / Accumulations - Proficiency Level 2
• Underwriting Strategy - Proficiency Level 2
• Risk Insights - Proficiency Level 2
• Customer Centricity - Proficiency Level 3

Cross-Functional Skills

• Analytical Thinking - Proficiency Level 2
• Business Acumen - Proficiency Level 2
• Decision Making - Proficiency Level 3
• Insurance Legal & Regulatory Environment - Proficiency Level 2
• Negotiation - Proficiency Level 2
• Operating Globally - Proficiency Level 2
• Organizational Agility - Proficiency Level 2
• Problem Solving - Proficiency Level 3
• Relationship Management - Proficiency Level 3
• Stakeholder Management - Proficiency Level 3
• Strategic Thinking - Proficiency Level 3

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

• Schedule: Full Time

Job Requirements

Company Benefits

Mental health and wellbeing resources

We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.

Sports & Recreational Club

We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.

We offer flexible working hours to help our employees manage their work and personal commitments.

Hybrid working arrangement

We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.

Zurich is a leading multi-line insurer that serves its customers in global and local markets.With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered...