Head of Finance - Business Processing Centre

Oxydata Software Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

A leading global financial services firm is seeking a Head of Finance Operations to lead its back-office hub in Kuala Lumpur. The ideal candidate will have over 7 years of experience in financial services operations, regulatory compliance, and transformation initiatives. The role involves developing strategies, optimizing workflows, and managing a large team. Competitive salary and benefits offered, with clear career progression opportunities.

Benefits

Competitive base salary with performance bonus

Comprehensive health insurance and wellness benefits

Annual training and professional development budget

Clear career progression opportunities

Qualifications

• 7+ years in global operations, shared services, or back-office management in financial services.
• Proven track record in leading transformation initiatives with multi-country scope.
• Experience managing international teams with 20+ members.

Responsibilities

• Develop and execute a global back-office operations strategy aligned with business objectives.
• Establish and scale Malaysia as a key hub for international operations.
• Monitor performance against KPIs and report to senior leadership.

Skills

Leadership

Financial services expertise

Regulatory compliance

Transformation initiatives

Team management

Process automation

Risk management

Education

Bachelor's degree in Business Administration, Finance, or related field

MBA preferred

Tools

UiPath

Power Automate

Power BI

Tableau

Job description

Head of Finance - Business Processing Centre

We are seeking a Head of Finance Operations to establish and lead our global back-office hub in Kuala Lumpur, Malaysia. This role requires a proven leader with expertise in financial services operations, regulatory compliance, and transformation initiatives.

Responsibilities

• Develop and execute a global back-office operations strategy aligned with business objectives
• Establish and scale Malaysia as a key hub for international operations
• Lead large-scale transformation and process automation initiatives
• Design, implement, and optimize workflows, policies, and procedures with measurable KPIs
• Ensure compliance with SLAs, regulatory requirements, and risk frameworks
• Oversee technology adoption (ERP, workflow automation, RPA, BI dashboards) to improve reporting and efficiency
• Build and manage a team of 30-50 FTEs across multiple functions, fostering collaboration and accountability
• Provide mentorship, succession planning, and training to support professional growth
• Monitor performance against KPIs (e.g., processing times, error rates, cost per transaction) and report to senior leadership
• Partner with compliance, technology, and business units to deliver on shared priorities
• Represent the function to external service providers and key clients

Requirements

• Bachelor's degree in Business Administration, Finance, or related field (MBA preferred)
• 7+ years in global operations, shared services, or back-office management in financial services
• Proven track record in leading transformation initiatives with regional or global scale (budget > USD 5M, multi-country scope)
• Strong knowledge of regulatory compliance, risk management, and operations best practices
• Proficiency in automation tools (e.g., UiPath, Power Automate) and reporting platforms (e.g., Power BI, Tableau)
• Experience managing international teams with 20+ members

Nice to Have:

• Prior experience setting up or scaling shared service centers in APAC
• Exposure to digital finance transformation, cloud ERP, and data analytics tools
• MBA or equivalent advanced degree

Why Join Us

Competitive base salary with performance bonus

Comprehensive health insurance and wellness benefits

Annual training and professional development budget

Clear career progression opportunities within a global financial services company