Head of Demand Planning Services

SANOFI; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A global healthcare company in Selangor is seeking an experienced Demand Planning Lead to oversee the demand planning team. Candidates should have at least 8 years of experience in demand planning and strong skills in SAP and Kinaxis. The role focuses on strategic planning, mentorship, and ensuring operational efficiency within the organization.

Qualifications

• Minimum 8 years of professional experience in demand planning roles with demonstrated team leadership capabilities.
• Proven multinational leadership track record.
• Comprehensive understanding of internal and external regulatory frameworks.

Responsibilities

• Lead and manage the demand planning team, providing strategic direction and mentorship.
• Develop strategic plans for demand planning, focusing on continuous improvement.
• Ensure accuracy and reliability of demand plans with quality assurance processes.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Team development

Education

Master's or PhD in Supply Chain Management or related field

Tools

SAP

Kinaxis

Job description

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Key Accountabilities

• Lead and manage the demand planning team, providing strategic direction, mentorship, and coaching to ensure professional growth and high performance
• Develop and implement strategic plans for the demand planning in the hub, focusing on continuous improvement and operational efficiency
• Drive improvements in demand planning processes and methodologies, leveraging advanced planning tools and ERP systems (SAP and Kinaxis)
• Ensure the accuracy and reliability of demand plans by maintaining robust quality assurance processes and compliance with internal and external regulatory frameworks
• Act as the primary interface between the demand planning team, global hub leadership, and key stakeholders, ensuring effective communication and collaboration
• Monitor key performance indicators (KPIs) and ensure that teams meet or exceed targets, driving continuous improvement initiatives within the hub
• Manage resources effectively, ensuring that teams have the necessary tools, training, and support to perform their roles
• Identify and address resource gaps to optimize team performance
• Ensure that all demand planning activities comply with established internal quality standards and external regulatory requirements
• Implement and maintain robust quality assurance processes to ensure the accuracy and reliability of demand plans
• Foster a culture of innovation and continuous improvement within the demand planning team
• Prepare and present demand planning reports for senior management, providing insights and recommendations for strategic decision-making
• Stay updated on industry trends and best practices to ensure the hub's activities remain compliant and cutting-edge
• Leverage feedback and best practices to drive improvements and achieve operational excellence

About you

Skills/Expertise/Experience

Advanced degree (e.g., Master\'s or PhD) in Supply Chain Management, Business Administration, or a related field.

Minimum 8 years of professional experience in demand planning roles with demonstrated team leadership capabilities

Excellent English communication and writing skills

Preferred Skills/Expertise/Experience

Proven multinational leadership track record

Excellent proficiency in demand planning tools and ERP systems (SAP and Kinaxis)

Comprehensive understanding of internal and external regulatory frameworks

Strong skills in mentoring, coaching, and team development

Effective liaison capabilities to act as the communication bridge between the demand planning team, global hub leadership, and key stakeholders

Proficient in problem-solving, attention to detail, and good organizational skills

Knowledge of pharmaceutical primary and secondary manufacturing processes preferable

Competency Requirements

A high level of accountability and attention to details required

Demonstrated high standards of integrity, professionalism, and commitment

Good team facilitation and relationship building skills

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

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