Head of Credit Operations & Projects

Agensi Pekerjaan Adecco Personnel Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution is looking for an experienced professional to lead its credit operations and project delivery team. This role involves managing a credit operations team, ensuring regulatory compliance, and driving operational efficiencies. The ideal candidate has over 8 years of experience in lending operations and proven leadership capabilities in a fast-paced environment.

Qualifications

• 8+ years of experience in lending operations, specifically in retail credit.
• Strong understanding of credit, treasury, and trade financing processes.
• Proven leadership experience in financial services.

Responsibilities

• Lead and manage a credit operations team.
• Ensure accurate handling of legal and security documentation.
• Drive process improvements to optimize operational efficiency.

Skills

Leadership

Regulatory compliance

Communication

Analytical skills

Stakeholder management

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Job description

A leading financial institution is seeking an experienced professional to lead its credit operations and project delivery team. This role offers exposure to strategic initiatives, regulatory compliance, and operational excellence in a dynamic environment.

Key Responsibilities:

• Lead and manage a credit operations team, overseeing daily processing activities and project execution.
• Ensure accurate handling of legal and security documentation related to retail credit products.
• Collaborate with internal departments and external vendors to ensure seamless service delivery.
• Drive process improvements and system enhancements to optimize operational efficiency.
• Manage departmental projects, ensuring timely delivery within scope and budget.
• Maintain strong governance and compliance with regulatory and legal standards.

Requirements:

• Bachelor's degree in Accounting, Finance, Business, or a related field.
• Minimum 8 years of experience in lending operations, with deep expertise in retail credit (e.g., housing and auto loans), regulatory compliance, and legal documentation.
• Strong understanding of credit, treasury, and trade financing processes.
• Proven leadership experience managing mid-to-large teams in a financial services environment.
• Excellent communication, stakeholder management, and organizational skills.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.