Head of Contract Management

Maxis; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur seeks a Head of Contract Management to oversee the lifecycle of enterprise customer contracts. You will manage contract strategy development and a team of Contract Managers, ensuring compliance with corporate policies and regulations. The ideal candidate will have substantial experience in contract management with proven leadership skills. This role is crucial for driving business growth while managing contract risks and fostering stakeholder collaboration.

Qualifications

• 7-12 years of relevant experience in contract management.
• Minimum of 3 years in a leadership or managerial role.
• Good understanding of the contract management process.

Responsibilities

• Develop and implement a comprehensive contract management strategy.
• Lead and manage a team of Contract Managers.
• Ensure contracts comply with internal policies, laws, and regulations.

Skills

Leadership

Contract management

Strategic advisory

Stakeholder collaboration

Education

Bachelor's degree in law, business, or contract management

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The Head of Contract Management is responsible for leading the contract management function, overseeing the lifecycle of enterprise customer contracts, and ensuring compliance with corporate policies, commercial objectives, and regulatory requirements. This role involves developing and implementing contract management strategies, managing a team of Contract Managers, and collaborating with various stakeholders to drive business growth while mitigating risks.

What are you accountable for?

Develop and implement a comprehensive contract management strategy aligned with business objectives.

Lead and manage a team of Contract Managers, providing guidance, coaching, and development opportunities.

Foster a culture of excellence in contract management, promoting best practices and continuous improvement.

Contract Lifecycle Management Oversight

Oversee the contract lifecycle management process, ensuring efficient and effective contract drafting, review, negotiation, and execution.

Ensure contracts are aligned with sales strategies, commercial objectives, and regulatory requirements.

Identify and mitigate contract risks, ensuring provisions protect business interests while maintaining legal integrity.

Stakeholder Management & Advisory

Act as a strategic advisor to senior management and other stakeholders on contract-related matters, providing insights and recommendations.

Collaborate with internal teams (Sales, Legal, Pricing, Product, and Operations) regarding contract queries, strategy, and risk assessments.

Provide insights into industry trends, contract best practices, and regulatory impacts.

Compliance & Risk Management

Ensure contracts comply with internal policies, laws, and regulations, and drive a structured risk assessment methodology.

Oversee the review and enforcement of Related Party Transaction (RPT) compliance, ensuring governance for associated agreements.

Drive initiatives to improve contract visibility, documentation standards, and execution tracking.

Implement solutions for contract automation, tracking, and reporting to enhance operational efficiency.

Oversee key performance indicators (KPIs) to monitor contract effectiveness, risk exposure, and operational efficiency.

Team Management & Development

Manage the performance and development of Contract Managers, providing regular feedback and coaching.

Foster a high-performing team culture, promoting collaboration, innovation, and continuous learning.

What do you need for the role?

Bachelors, preferably with a relevant degree or certification (e.g., law, business, or contract management)

7-12 years of relevant experience in contract management, with a minimum of 3 years in a leadership or managerial role.

Demonstrate good understanding on contract management process.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.