Head of Business Development

Mawar Medical Centre; Seremban; On-site; MYR 70,000 - 90,000; Full time

Job summary

A prominent healthcare institution in Negeri Sembilan is seeking a Specialist & Clinical Engagement professional. The role involves collaborating with specialists to enhance service utilization and efficiency. Key tasks include recruitment support, marketing initiatives, and performance monitoring. Ideal candidates should have a bachelor's degree in business or related fields and substantial experience in healthcare business development. This position emphasizes strong communication and strategic skills in a dynamic healthcare environment.

Qualifications

• Minimum 8–12 years of experience in business development within healthcare.
• Proven track record in revenue growth and partnerships.
• Understanding of private healthcare business models.

Responsibilities

• Support recruitment and onboarding of new specialists.
• Act as a liaison between clinicians and management.
• Monitor business development KPIs including patient volumes and revenue growth.

Skills

Business development

Stakeholder engagement

Strategic thinking

Excellent communication

Negotiation skills

Education

Bachelor's degree in business administration, Marketing, or Healthcare Management

Master's Degree (MBA or equivalent)

Job description

Specialist & Clinical Engagement

Work closely with resident and visiting specialists to grow case volumes and service utilization.

Support recruitment and onboarding of new specialists in collaboration with management.

Assist in structuring service offerings, pricing strategies, and clinical programmes.

Act as a liaison between clinicians and management for growth initiatives.

Relationships

Develop and maintain strong relationships with:

• Insurance companies and TPAs
• Corporate clients and organizations
• Strategic partners and referral networks

Support negotiations on tariffs, corporate packages, and partnership agreements.

Expand corporate health programmes, screenings, and panel coverage.

Marketing, Branding & Communications

Work with marketing teams and external agencies to drive branding and visibility.

Support campaigns, events, awards, health talks, and community outreach.

Develop business proposals, pitch decks, and presentations.

Monitor marketing ROI and effectiveness of promotional activities.

5. Performance Monitoring & Reporting

Track business development KPIs including patient volumes, revenue growth, and referral sources.

Prepare regular reports, dashboards, and presentations for Management and Board.

Monitor trends, risks, and opportunities in the private healthcare market.

6. Cross-Functional Collaboration

Work closely with operations, finance, admissions, and clinical teams to ensure service readiness.

Ensure business initiatives are operationally feasible and compliant.

Support process improvements to enhance patient experience and conversion rates.

Job Requirements

Bachelor’s degree in business administration, Marketing, Healthcare Management, or related field.

Master’s Degree (MBA or equivalent) is an advantage.

Minimum 8–12 years of experience in business development, preferably in:

• Medical centers or healthcare-related industries

Proven track record in revenue growth, partnerships, and stakeholder engagement.

Strong commercial acumen and strategic thinking.

Excellent communication, negotiation, and presentation skills.

Strong relationship-building with clinicians and external stakeholders.

Understanding of private healthcare business models.

Results-driven, proactive, and adaptable to a fast-changing environment.

Job Requirements: