Head of Attractions Operations – Penang

Only World Group; Penang; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading attraction company in Penang seeks a Senior Operations Manager to oversee end-to-end operations. The role involves ensuring exceptional guest experiences while achieving operational efficiency and profitability. The ideal candidate will have a Bachelor's degree and at least 8-10 years of experience in operations management within attractions or hospitality. Strong leadership, operational planning, and communication skills are essential. This position offers growth opportunities in a dynamic environment focused on excellence and safety.

Benefits

High-impact role

Dynamic work environment

Growth opportunities

Qualifications

• Minimum 8–10 years of operations management experience, preferably in theme parks or attractions.
• Proven experience managing large teams is essential.
• Strong understanding of safety compliance and risk management required.

Responsibilities

• Lead and manage operations across all attractions.
• Ensure smooth daily operations and achieve guest satisfaction benchmarks.
• Foster a strong service culture focused on safety and professionalism.

Skills

Leadership skills

Operational planning

Problem-solving

Communication skills

Education

Bachelor’s Degree in Hospitality or related field

Job description

A leading attraction company in Penang seeks a Senior Operations Manager to oversee end-to-end operations. The role involves ensuring exceptional guest experiences while achieving operational efficiency and profitability. The ideal candidate will have a Bachelor's degree and at least 8-10 years of experience in operations management within attractions or hospitality. Strong leadership, operational planning, and communication skills are essential. This position offers growth opportunities in a dynamic environment focused on excellence and safety.