Head - Digital Sales Creative Studio

Standard Chartered Bank; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading financial institution in Kuala Lumpur seeks a Creative Director to lead their creative team. The role involves managing design and content across various media to promote the brand. Candidates should have at least 8 years of experience in creative direction and team management. This role offers competitive salary and benefits aligned with well-being initiatives.

Benefits

Core bank funding for retirement savings

Medical and life insurance

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• Minimum of 8 years of experience in relevant related skills, including team management.
• Proven track record of leading and developing creative team.

Responsibilities

• Lead the creative team, ensuring high productivity and creative excellence.
• Conceptualize and drive creative designs that promote the brand.
• Oversee the design and copy for various media formats.
• Manage multiple markets and deliverables simultaneously.
• Train and develop creative talent while fostering a culture of improvement.

Skills

Visual Design

Creative Direction

Team Management

Communication Development

Illustration Design

User Interface (UI) Design

AI Tools Awareness

Education

Bachelor’s Degree in relevant field

Tools

Adobe Creative Suite

Job description

Overview

The WRB Global Digital Sales team’s objective is to partner with country, product, and technology stakeholders to create programs, content, and experiences that will support the acquisition and engagement of prospects and customers through SC’s Digital Assets. With a customer‑centric approach, the team is focused on delivering on the customer intent through its acquisition and deepening strategies while driving profitable acquisitions for the business.

Responsibilities

• Lead and manage the creative team, including Designers and Copywriters, ensuring high productivity and creative excellence.
• Conceptualize, develop, and drive creative designs and content that promote the SC brand and products, achieving business results for markets with minimal oversight.
• Establish relationships with key partners in markets, owning presentations, and working directly with product teams on creative development.
• Oversee the design and copy for all different forms of media, including content for Social, Search, Display Banners, Email, SMS, Push Notifications, Website banners, etc.
• Ensure all visual concepts and copy are on brief and align with strategic goals.
• Manage multiple markets and deliverables simultaneously, ensuring timely delivery of high‑quality work.
• Handle all facets of design and copy production and post‑production with minimal supervision.
• Work with all disciplines to deliver projects of creative excellence on time.
• Demonstrate strong presentation skills, both internally and with clients.
• Give and receive constructive feedback in a respectful manner.
• Train and develop creative talent, fostering a culture of continuous improvement and innovation.
• Stay updated with industry trends and incorporate them into the team’s work.
• Utilize AI tools to enhance the efficiency and effectiveness of creative processes.

Qualifications

• Expert proficiency in Visual Design and Creative Direction.
• A minimum of 8 years of experience in relevant related skills, including team management.
• Bachelor’s Degree in a relevant field of study.
• Proven track record of leading and developing creative team.

Additional Requirements

• Advanced proficiency in Adobe Creative Suite.
• Advanced proficiency in Communications Development and Delivery.
• Advanced proficiency in Visual Communications.
• Intermediate proficiency in Illustration Design.
• Intermediate proficiency in User Interface (UI) Design.
• Awareness and experience with AI tools in building creatives.

Benefits

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values‑driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.