Head, Aftersales – Southern

Sime Darby Motors; Johor; On-site; MYR 250,000 - 300,000; Full time

Job description

Remove salary prompts and extraneous boilerplate; retain job-relevant content only.

Responsibilities

• Ensure that the branch meets all our customers’ needs in accordance with the after sales CSI targets.
• Responsible for the after sales performance of the branch in terms of profitability, productivity, efficiency and utilization.
• Manage the after sales team to meet customers' requirements and delight customers through their experience with us.
• Ensure compliance with the organization standards and other statutory requirements.
• Ensure adherence to all employment procedures in line with existing legislation and company policy.

About the employer

Sime Darby Motors is one of the major automotive players in the Asia-Pacific region with presence in Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. We are actively involved in the various parts of the value chain such as importation, assembly, distribution and retail. The Motors Division has relationships with many vehicle manufacturers around the world. Together with our partners, we strive to address the current challenges faced by the automotive industry and endeavor to support and promote sustainability in the industry.

Application questions

Your application will include the following questions: Which of the following statements best describes your right to work in Malaysia?