Head AF Sales - Area Bandar Sri Damansara

RHB Banking Group; Petaling Jaya; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading regional financial services provider in Malaysia is seeking a candidate to manage and develop sales operations. This role involves achieving sales targets, ensuring compliance with regulatory policies, and leading a sales team to maximize profitability. Ideal applicants will have experience in sales performance management and a strong commitment to team success. The position offers opportunities to drive business growth and enhance operational efficiency in a collaborative environment.

Responsibilities

• Develops, implements and manages the Sales Office sales performance and operations plan.
• Ensures compliance and adherence to regulatory and internal guidelines.
• Oversees resource management including productivity and staff discipline.

Job description

Job Responsibilities

• Develops, implements and manages the Sales Office sales performance and operations plan to achieve sale volumes and product mix for HP Business
• To drive top line business with the target set.
• Ensures compliance and adherence to the regulatory, Group and internal policies and guidelines
• Plans, develops, implements and manages sales office and operations to achieve the area target
• Manages, supervises and leads sub-ordinates to achieve overall business budget
• Motivates and enhances the performance of sales teams to maximize local market business opportunities
• Oversees resource management, including capacity planning, productivity, staff discipline and compliance
• Reviews weekly sales targets / activities and identify the need for coaching and direction to ensure targets are met
• Maintains awareness of competitors’ activities and industry best practices
• Ensures cross selling and deep selling (consumers to hold more than one product)
• Approves quality credits as per approving matrix
• Ensures daily operations of designated area are working within TAT
• Attends to LDC and operational issues tactfully and diligently
• Maximizes sales office’s profitability and other KPIs set for the Division
• Holds regular meetings with designated area staff to cascade management’s directions, goals and guidelines, etc.
• Maintains good rapport with business associates to ensure service standards on turnaround time for credit application processing and approval are consistently met

Company Overview

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.