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A leading educational institution in Kuala Lumpur is seeking an Admissions Head to oversee the admissions unit and manage the processing of applications. The ideal candidate will have a minimum of 8 years of experience in admissions or enrolment management, including at least 3 years in a leadership role. Responsibilities include coordinating applications, ensuring timely administration, and providing customer service throughout the admissions process. Competitive salary based on qualifications and experience.
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To oversee the admissions unit and be responsible for the processing of student applications and admissions.
To ensure competent administration and record keeping of the admissions process including entry assessments, e.g. academic interviews, English Language proficiency and maturity tests.
To contribute to the achievement of student enrolment targets.
Coordinate the processing of all student applications from submission to outcome, to ensure that applications are treated in a timely manner and within the standards set by the University.
To offer high quality customer service to all applicants, at all stages of the application process.
Development and management of a customer service ethos throughout the admissions process (e.g. ensuring all turnaround times are met).
Checking of entry requirements in all publicity materials (brochures, flyers, website pages etc.) and ensuring information is accurate and updated where necessary.
Track decisions on whether to interview, arrange interviews, support applicants on interview day and coordinate post-interview feedback.
Manage admissions policies and procedures to ensure that they are efficient and comply with fair admissions and governmental policies.
Line management relating to admission functions performed by full-time and internship members of the team, including delegation of admissions tasks and tracking team progress.
Generate regular reports on admissions metrics, application trends and enrolment projections to enhance student recruitment process.
Use data-driven insights to make informed decisions and improve admissions process.
Support the Marketing & Enrolment Office in organising internal recruitment events such as Open days and Application days, etc.
Liaise with the Registrar’s Office concerning implementation of QA policies and procedures and compliance with academic standards.
To research and disseminate information of relevance to management and/or the School, in general such as analysis of competitors offerings and entry requirements, visa requirements, English language requirements etc.
Performs other related duties as assigned.
Bachelor’s Degree or Professional Qualification in Business Studies, Administration, Marketing, Psychology, Communications, or a related field.
Minimum 8 years of experience in admissions or enrolment management, including at least 3 years in a leadership role.
Good understanding of admissions processes, as well as MQA and MOHE regulations related to programme entry and qualification recognition.
Excellent written and verbal communication skills, with the ability to engage and collaborate effectively with various stakeholders.
Well-developed organisational, analytical, and managerial skills, with attention to detail.
Able to work both independently and as part of a team in a dynamic environment.
Good interpersonal and relationship management skills.
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Your application will include the following questions:
The International Medical University (IMU) is Malaysia’s first and most established private medical and healthcare university with over 30 years of dedicated focus in healthcare education. Established in 1992, the University enjoys an international reputation, and provides a high standard of education at undergraduate, postgraduate and continuing professional development level. Its programmes consist of both local tracks (IMU degree), as well as international partner tracks (partner university degree).
In line with the Malaysian government objective of making the country a leading centre of educational excellence in the region and providing more Malaysian students the opportunity to achieve their aspiration to become doctors, pharmacists and nurses.
Salary scales would be competitive and commensurate with qualifications and experience. We thank all candidates for their expressed interest, however, only those who are shortlisted for an interview will be notified.
Product & Services
Medical education and Pharmacy programme
The International Medical University (IMU) is Malaysia’s first and most established private medical and healthcare university with over 30 years of dedicated focus in healthcare education. Established in 1992, the University enjoys an international reputation, and provides a high standard of education at undergraduate, postgraduate and continuing professional development level. Its programmes consist of both local tracks (IMU degree), as well as international partner tracks (partner university degree).
In line with the Malaysian government objective of making the country a leading centre of educational excellence in the region and providing more Malaysian students the opportunity to achieve their aspiration to become doctors, pharmacists and nurses.
Salary scales would be competitive and commensurate with qualifications and experience. We thank all candidates for their expressed interest, however, only those who are shortlisted for an interview will be notified.
Product & Services
Medical education and Pharmacy programme
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