HEAD, ACCIDENT & EMERGENCY

KPJ Rawang Specialist Hospital; Rawang; On-site; MYR 180,000 - 300,000; Full time

Job summary

KPJ Healthcare Berhad seeks a Head of Emergency Medicine to lead clinical operations, oversee the emergency department, and ensure ethical practice with MMC registration.

The role requires a medical degree, full MMC registration, and extensive experience in quality improvement, risk management, and interdepartmental collaboration within a large hospital setting.

Qualifications

• Medical degree with MMC registration.
• Active Annual Practising Certificate.
• Experience in healthcare management and quality improvement.
• Ability to lead emergency department teams and coordinate cross-functional committees.

Responsibilities

• Provide medical leadership for the Emergency Department.
• Oversee quality management and credentialing committees.
• Coordinate ISO 9001/14001 and safety programs; ensure compliance.
• Lead service planning and business development initiatives.
• Represent department in hospital administration and medical staff meetings.

Skills

Emergency medicine

Clinical leadership

Quality management

Strategic planning

Education

Medical degree

MMC registration

Job description

1) JOB DESCRIPTION

Clinical Priorities and manage his/ her own clinical work. Identity and obtain the necessary clinical, medical and/or other surgical history in order to carry out medical examination. Perform a thorough examination for all patients according to the MMC and hospital guidelines for primary care and emergency medicine. Identify patients that are considered high risk and make any necessary referrals to other specialized health care professionals as required. Promptly communicate to other healthcare professionals any significant abnormalities detected during patient assessment and follow hospital and MMC policies and procedures regarding action. Perform necessary diagnostic procedures and clinical tests available at hospital. Produce reports on investigations performed and complete the appropriate documentation for the necessary authorities. Provide full explanation to patients, their families and appropriate others. Demonstrate competency in the above procedures. Responds to all emergency calls, when on duty.

Administration To provide leadership, planning, organization, staffing, coordinating, and evaluation for emergency department activities. Responsible for all medical administration, personnel, and activities in the emergency department. Has the responsibility for ensuring the ethical practice of emergency medicine within the department. Directly supervises and has responsibility for emergency Medical Officer in clinical and assigned administrative duties. Acts as liaison with hospital administration and medical staff as department head. Should be a member of the hospital head of service and represent the interests of emergency medicine. Should be concern with medical officer’s scheduling. Lead and implement the clinical direction for the organization. Keep abreast of emerging models in health care delivery; identify and define new and innovative strategies to achieve business goals and objectives. Assist with the Accreditation process and maintaining the standards for both Health Management and Credentialing. Active engagement in business development opportunities to include presenting business and clinical capabilities to employer, legislative officials and other key constituents. Provide clinical guidance, support and education to the Emergency Department.

Oversee the following: Quality Management Committee, including quality improvement and compliance Credentialing Committee, Disaster committee Medical Advisory. committee, Peer review & ethics committee and Safety and Health committee. Build and leverage cross functional collaborative relationship to achieve shared company goals. Promote collaboration to both internal and external healthcare team members.

Other Clinical Responsibilities Provide expert and appropriate medical services and advice to patients, their families and other healthcare professionals. Coordinate and run the Company resuscitation team in accordance with the American Health Association BLS/ACLS guidelines. Maintain confidentially and objectivity in accordance with the ethics of the profession. Practice within his/ her area of competence and assumes accountability for his/ her own professional responsibilities. Maintain an appropriate level of continuous professional development through interdisciplinary training, with online courses and other educational alternatives. Promote effective communication strategies and maintain good interdepartmental liaison. To be able to multi-function and show willingness to take on further tasks that may be required.

Professional/Personal Responsibilities Communicate using appropriate terminology for the patient, their families and other healthcare professionals. Demonstrate communication, cooperation with team and guest harmoniously. This position will required the employee to handle Protected Health Information (PHI) for duties related to provider credentialing, complaints and grievance, claim issues, Medical Management issues and risk and compliance issues. Access to the PHI contained in the claims, Medical Management and provide credentialing system is necessary for this staff member.

Other Responsibilities Ensure all policies and procedures of ISO 9001, ISO 14001, OHSAS 18001 and MSQH Hospital Accreditation Standard are adhered to and records maintained, if and when these programs are implemented. Participate in 5S activities and comply with the specified requirements. Ensure adhere to The KPJ Way/ Standard People Practice (SPP). Ensure the policies on patients and family’s rights are addressed at all times. Ensure to actively participate in all quality initiatives and activities by the Company To carried out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994. To take reasonable care at work for the safety of yourself and other persons. To co-operate with your employer or any other persons in the discharge of any duty. To wear or use any protective equipment or clothing provided by the employer. To comply with any instruction or measure on Occupational Safety and Health. Ensure all policies and procedures of ISO 37001 Anti Bribery Management System (ABMS) are adhered to and responsible for integrity principles, practices, and activities at hospitals & companies if and when these programs are implemented.

2) JOB REQUIREMENTS

Education Must possess at least a Medical Degree or equivalent from recognized institutions. Full registration with Malaysian Medical Council. Current Annual Practicing Certificate. Knowledge and Experiences Completed at least 4 years of service with the Government Special skills required Knowledge in healthcare system management, medical quality assurance, quality improvement and risk management Personal attributes Ability to work independently and a team player. Demonstrates positive attitude, passion and pride. Communicate using appropriate terminology for the patient, their families and other healthcare professionals.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world‑class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.