Guest-Experience Waiter/ess, Menu Expert & Service Pro

Hilton Worldwide, Inc.; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global hospitality company is seeking a Waiter/ess for its Chinese Restaurant in Petaling Jaya. You will serve guests efficiently and maintain high levels of service quality. Ideal candidates will have strong communication skills and a positive attitude. Prior experience in the food and beverage industry is advantageous. This role emphasizes customer service, teamwork, and adherence to hygiene standards.

Qualifications

• Experience in the Food and Beverage department and/or industry is advantageous.
• Previous experience of cash handling is helpful.
• Knowledge of Food Hygiene Regulations is a plus.

Responsibilities

• Serve guests in a friendly and efficient manner.
• Manage guest queries effectively.
• Ensure high-quality Food and Beverage orders.
• Follow hotel security and health regulations.

Skills

Positive attitude

Good communication skills

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to different work situations

Ability to work independently or in teams

Job description

A leading global hospitality company is seeking a Waiter/ess for its Chinese Restaurant in Petaling Jaya. You will serve guests efficiently and maintain high levels of service quality. Ideal candidates will have strong communication skills and a positive attitude. Prior experience in the food and beverage industry is advantageous. This role emphasizes customer service, teamwork, and adherence to hygiene standards.