Guest Experience Server — Flexible Shifts, Training

Sunway Berhad; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel and restaurant group in Malaysia is seeking a dedicated Guest Service Assistant to provide exceptional customer service and maintain high standards of dining experience. The role requires excellent communication skills, flexibility for various shifts, and a passion for hospitality. Responsibilities include taking orders, upselling menu items, and ensuring guest satisfaction. The ideal candidate will be friendly and collaborative, contributing positively to the team's efficiency and guest experience.

Qualifications

• Have previous experience as a server in a high-end restaurant or hotel.
• Be friendly and approachable when interacting with guests.
• Be flexible to work various shifts, including evenings and weekends.

Responsibilities

• Provide exceptional customer service to guests.
• Maintain cleanliness and orderliness of the dining area.
• Handle guest payments accurately and efficiently.

Skills

Excellent interpersonal and communication skills

Ability to work collaboratively

Menu knowledge

Education

Minimum SPM or Diploma in Hotel Management

Job description

A leading hotel and restaurant group in Malaysia is seeking a dedicated Guest Service Assistant to provide exceptional customer service and maintain high standards of dining experience. The role requires excellent communication skills, flexibility for various shifts, and a passion for hospitality. Responsibilities include taking orders, upselling menu items, and ensuring guest satisfaction. The ideal candidate will be friendly and collaborative, contributing positively to the team's efficiency and guest experience.