Guest Experience Expert — Luxury Front Desk & Service

The Ritz-Carlton; Kedah; Hybrid; MYR 20,000 - 100,000; Full time

Job summary

A luxury hotel brand in Malaysia is seeking Guest Experience Experts to provide memorable service throughout guests' stays. Responsibilities include addressing guest requests and ensuring a professional environment. Required is a high school diploma or equivalent, with no prior experience necessary. Join a team committed to excellence and uphold the Gold Standards that define the Ritz-Carlton service. This position is ideal for individuals wanting to start their career in luxury hospitality.

Qualifications

• No related work experience required.
• No supervisory experience necessary.
• No license or certification required.

Responsibilities

• Provide exceptional guest service during their stay.
• Process operational needs and address guest requests.
• Maintain a professional and safe work environment.

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand in Malaysia is seeking Guest Experience Experts to provide memorable service throughout guests' stays. Responsibilities include addressing guest requests and ensuring a professional environment. Required is a high school diploma or equivalent, with no prior experience necessary. Join a team committed to excellence and uphold the Gold Standards that define the Ritz-Carlton service. This position is ideal for individuals wanting to start their career in luxury hospitality.