Guest Experience Associate – Food & Beverage Outlet

NINETIES DESSERT CAFE; Kuala Terengganu; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local dessert café in Kuala Terengganu is looking for a dedicated individual to greet customers, serve food and beverages, and maintain restaurant cleanliness. The role involves inputting orders accurately, working with the kitchen team to prepare various foods, and handling guest complaints professionally. Ideal candidates should maintain a neat appearance and adhere to uniform standards, ensuring a positive dining experience for all customers.

Responsibilities

• Greet customers and serve food and beverages with a positive attitude.
• Input orders into a point-of-sale system and handle payments accurately.
• Work with kitchen team to prepare food while following safety procedures.
• Use kitchen machinery like ice cream dispensers and blenders.
• Ensure restaurant cleanliness daily.
• Handle guest concerns and complaints professionally.
• Maintain a neat appearance by adhering to dress code.

Job description

A local dessert café in Kuala Terengganu is looking for a dedicated individual to greet customers, serve food and beverages, and maintain restaurant cleanliness. The role involves inputting orders accurately, working with the kitchen team to prepare various foods, and handling guest complaints professionally. Ideal candidates should maintain a neat appearance and adhere to uniform standards, ensuring a positive dining experience for all customers.