Guest Experience Architect

Courtyard by Marriott; Kuala Lumpur; On-site; MYR 25,000 - 47,000; Full time

Job summary

Courtyard by Marriott Kuala Lumpur is seeking a Guest Experience Expert to ensure memorable stays for guests, from check-in to check-out and beyond. You will be on your feet, assisting with requests, processing operations, and sharing local highlights to enrich every guest's visit.

The role requires a high school diploma or GED, no related work experience, and no supervisory duties. Courtyard by Marriott offers a professional environment with opportunities to grow within a global hospitality

Qualifications

• High school diploma or GED equivalent is required.
• No related work experience.
• No supervisory experience.
• No license or certification required.

Responsibilities

• Assist guests with requests and provide a range of services that guide their stay.
• Process operational needs and complete reports as required to support hotel operations.
• Share highlights of the local area to enhance the guest experience during their visit.
• Maintain professional appearance and adhere to company policies and procedures.

Education

High school diploma or GED

Job description

Courtyard by Marriott Kuala Lumpur is seeking a Guest Experience Expert to ensure memorable stays for guests, from check-in to check-out and beyond. You will be on your feet, assisting with requests, processing operations, and sharing local highlights to enrich every guest's visit.

The role requires a high school diploma or GED, no related work experience, and no supervisory duties. Courtyard by Marriott offers a professional environment with opportunities to grow within a global hospitality