Guest Experience Ambassador — Front Office

Hyatt Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur is looking for a Lobby Ambassador to provide excellent customer service and support operations within the Rooms Division. Candidates should ideally possess a degree in Hospitality or Tourism management, but fresh graduates are encouraged to apply. Strong communication and interpersonal skills are essential. This is a full-time position offering opportunities for professional growth.

Qualifications

• Ideally with a degree or diploma in Hospitality or Tourism management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running within the Rooms Division.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

A leading hospitality company in Kuala Lumpur is looking for a Lobby Ambassador to provide excellent customer service and support operations within the Rooms Division. Candidates should ideally possess a degree in Hospitality or Tourism management, but fresh graduates are encouraged to apply. Strong communication and interpersonal skills are essential. This is a full-time position offering opportunities for professional growth.