Guest Experience & Admin Coordinator

Jobstreet Malaysia; Kangar; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local hospitality provider in Perlis is seeking a Receptionist & Administrator. This full-time role involves handling guest check-ins, managing bookings, and providing excellent customer service. The ideal candidate should communicate well in English and Malay, work independently and in teams, and handle busy periods calmly. Candidates without prior experience are welcome, as training will be provided. This position may involve working weekends and public holidays.

Qualifications

• Ability to communicate in both English and Malay (spoken & written).
• Responsible, punctual, and reliable.
• Ability to work independently and as part of a team.
• Able to handle pressure during peak seasons.

Responsibilities

• Handle guest check-in and check-out.
• Coordinate with housekeeping and management for room arrangements.
• Maintain cleanliness of the reception area.
• Report and handle guest feedback and complaints.

Skills

English communication

Malay communication

Customer service

Computer skills

Job description

A local hospitality provider in Perlis is seeking a Receptionist & Administrator. This full-time role involves handling guest check-ins, managing bookings, and providing excellent customer service. The ideal candidate should communicate well in English and Malay, work independently and in teams, and handle busy periods calmly. Candidates without prior experience are welcome, as training will be provided. This position may involve working weekends and public holidays.