Graduate Trainee - Marketing

UST Malaysia; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global technology firm in Malaysia is seeking a Graduate Trainee in Marketing to support business program initiatives and gain hands-on experience. The successful candidate will drive marketing campaigns and engage with customers while receiving structured training and mentorship from experienced professionals. Ideal for fresh graduates with strong analytical skills and a positive attitude, this role offers an inclusive work environment and exposure to global marketing operations.

Benefits

Structured training and mentorship

Collaborative work environment

Hands-on experience in global marketing

Qualifications

• Open to fresh graduates or candidates with internship experience in Marketing/Finance.
• Exposure to a multinational work environment is an advantage.
• Positive attitude, proactive, and able to drive issues to resolution.

Responsibilities

• Support and enable business program marketing initiatives.
• Drive the strategy and execution of marketing campaigns.
• Participate in program training sessions.
• Deliver excellent customer service experiences.

Skills

Strong reporting and analytical skills

Effective communication skills

Proficient in Excel

Proficient in Power BI

Education

Diploma or Degree in Marketing, Accounting, or Finance

Job description

Graduate Trainee – Marketing (3-Month Program)

Join our Marketing team as a Graduate Trainee and gain hands‑on experience in global marketing operations. This program offers comprehensive training on marketing‑related activities, enabling you to develop practical skills and contribute to impactful projects.

Key Responsibilities

As part of the Marketing team, you will support and enable business program marketing initiatives, including but not limited to:

Campaign & Program Management

• Drive the strategy and execution of customized and scalable global partner co‑marketing programs and campaigns.
• Develop a full-year co‑marketing framework and manage global approval processes.

Training & Compliance

• Participate in program training sessions.
• Manage escalations and collaborate with IIP Finance to resolve compliance‑related queries.
• Ensure adherence to compliance standards and resolve non‑compliance issues.

Content & Localization

• Assist in localizing marketing content for different regions.
• Provide marketing assistance to customers using effective communication and listening skills.

Customer Support

• Deliver excellent customer service experiences.
• Solve problems within agreed quality standards, leveraging knowledge of customer relationships.
• Identify and escape complex issues to the next level of support, ensuring resolution within SLA.

Knowledge Development

• Familiarize yourself with company partner marketing programs.
• Suggest solutions to customers following established SOPs.
• Respect language and cultural nuances when interacting with customers globally.

Requirements

• Diploma or Degree in any field; preference for Marketing, Accounting, or Finance.
• Open to fresh graduates or candidates with internship experience in Marketing/Finance.
• Strong reporting and analytical skills (Excel, Power BI preferred).
• Exposure to a multinational work environment is an advantage.
• Proficient in English with good communication skills.
• Positive attitude, proactive, and able to drive issues to resolution.

What We Offer

• Structured training and mentorship from experienced professionals.
• Opportunity to work on global marketing programs and campaigns.
• Hands‑on experience in compliance, localization, and customer engagement.
• A collaborative and inclusive work environment.