Graduate Trainee

UST Malaysia; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading multinational company is seeking a Graduate Trainee for their Marketing team in Penang, Malaysia. The role involves supporting the marketing department, executing co-marketing programs, and providing marketing assistance to customers. The ideal candidate should have a diploma or degree, along with strong problem-solving and communication skills in English. Training and support will be provided to ensure success in this position.

Qualifications

• Open to fresher or having an internship experience in Marketing/Finance.
• Experience working in a multinational company environment.
• Ability to communicate effectively in English.

Responsibilities

• Support marketing department and provide program marketing support.
• Drive strategy and execution of co-marketing programs.
• Provide marketing assistance to customers with effective communication skills.

Skills

Good reporting

Excel

Power BI

Customer service skills

Problem-solving

Education

Diploma/degree in any field/marketing/accounting/finance

Job description

This is 3 months graduate trainee for Marketing team, will provide training for marketing related activities as below.

• Support and enable Marketing department
• Providing business program marketing support
• Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaign.
• Developing full year co-marketing framework and managing the approval process and plan globally.
• Program Training.
• Escalation management.
• Noncompliance-work with IIP finance for resolution of compliance queries.
• Localization of content.
• Provide marketing assistance to customers using effective communication, listening and comprehension skills.
• Solve problems within agreed quality standards using a good understanding of customer relationship.
• Identifies and escalates complex problems to next level of support and resolve as per agreed SLA.
• Familiarizes self with the company partner marketing programs.
• Help to provides solutions/suggestion to customer, following a set of SOP.
• Provide good customer service experience to customers.
• Understand and respect language and country nuances when talking with the customers in different countries.

Requirements

• Diploma/degree holder in any field, marketing or Accounting / Finance degree holders preferred.
• Open to fresher or having an internship experience in Marketing/ Finance and related fields.
• Good reporting, especially Excel or Power BI.
• Experience work in multinational company environment.
• Speaking in decent English.
• Positive attitude and able to drive the issue until resolved.