Graduate Employability Program

McDonald's; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading fast-food restaurant in Malaysia offers a 6-month Crew member traineeship with opportunities to progress to Crew Trainer and Crew Leader roles. Responsibilities include food production, customer service, and training others. Ideal candidates should possess a relevant degree and communicate in both Bahasa Malaysia and English. The program provides extensive learning, competitive pay rates, and additional benefits including medical coverage and free meals.

Benefits

Competitive salary based on education level

Double pay on public holidays

Free meals

Medical coverage

Uniform provided

Professional development opportunities

Qualifications

• Must have a relevant degree in F&B, Retail Management, or Business Management.
• Ability to communicate effectively in both Bahasa Malaysia and English.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Start as Crew focusing on production and customer service.
• Progress to Crew Trainer, engaging more with customers.
• Advance to Crew Leader, managing productions and coaching others.

Skills

Communication in Bahasa Malaysia

Communication in English

Ability to work shifts

Customer service skills

Education

Certificate/Diploma/Bachelor's Degree in F&B, Retail Management or related field

Job description

Qualifications

Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.

Able to communicate in Bahasa Malaysia and English.

Able to work shifts, on weekends, and public holidays.

Able to relocate/is transferable.

Program Overview

This 6-month program offers you a foundation of tasks or ‘Station Skills’ before moving forward as a Management Trainee with these 3 tiers: Crew, Crew Trainer, and Crew Leader.

Responsibilities

Your first tier is as Crew where your station skills emphasize on production and services such as food and drink productions in the kitchen, cleanliness, and customer service.

Acquiring the skills as a Crew, you will proceed to the second tier as a Crew Trainer. Here you will be introduced in more details to company policies, engage more with customers, and on the frontline.

The third tier of your 6 months program is as a Crew Leader. The leadership role in this stage will be further highlighted as you will be managing zone productions and coaching Crews.

Benefits

• Diploma : RM 8.70/Hours or RM 1800/Month
• Degree : RM 9.70/Hours or RM 2000/Month
• Working Schedule of 6 days a week by shift rotation 8 hours a day
• Double pay on public holidays.
• Unprecedented learning and training throughout future GEP’s professional development to become Restaurant General Manager in 30 months.
• Opportunities for career enhancement of future GEP exploring different areas of department and responsibilities.
• Exposure to all aspects of operations providing great responsibilities and challenging tasks.
• Significant experiences due to supportive people and work environment.
• Free meal.
• Medical coverage.
• Uniform provided.
• Typhoid jab is borne by the company.
• Workplace location: McDonald’s restaurant- Malaysia wide (based on vacancy).