Golf Assistant

TPGR SDN BHD; Pasir Gudang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local golf services provider in Malaysia is seeking an enthusiastic golf operations assistant to manage equipment and assist golfers. Responsibilities include preparing buggies, ensuring smooth tee-off procedures, and maintaining the cleanliness of the course. Ideal candidates will have a customer-service mindset and enjoy working outdoors. The role requires physical stamina and effective communication skills, providing an engaging opportunity in the golfing community.

Qualifications

• Experience in customer service, particularly in a golfing environment.
• Ability to communicate effectively and assist golfers.
• Physical fitness to handle tasks related to buggy operation and marshalling.

Responsibilities

• Ensure readiness of buggies and equipment for golfers.
• Assist golfers with their bags and ensure proper tee-off procedures.
• Maintain cleanliness and safety of the golf course.

Job description

1. Get everything ready to ensure smooth operation

• Smile and greet golfers.
• Arrange buggies for daily use.
• Arrange Golf Bag on buggy.
• Wash and clean buggy after used.
• Charge buggy.
• Check and clean golfers equipment after game.
• Assist changing buggy when breakdown in golf course.
• Inform Security if buggy breakdown and immovable in golf course. Fill up form to Security.
• Assist in whatever necessary.
• Any other tasks related to golfing to be assigned from time to time and subject to change.

2. Ensure smooth tee-off and maintain tee-off record procedures

• Standby at drop bag area
• Assist golfer to relieve the golf bag from their car.
• Arrange golf bag on buggy according to flight.
• Assist to transfer golf bag to golfer’s car correctly.

3. Ensure smooth tee-off and maintain tee-off record procedures

• Standby at drop bag area.
• Ensure only good condition buggies out for use.
• Ensure all buggies fully charged for use.
• Ensure sand funnel and ball washer sufficient.
• Double check all buggies are charging before closing time.
• Close gate at buggy station before going back.

4. Ensure smooth tee-off and maintain tee-off record procedures

• Ensure golfers are in proper attire before any game.
• Explain the golfing rules and regulations to golfer as and when required.
• Request and check course ticket from the golfer. Record the starting time correctly in the Time Sheet and submit to Golfing Office.
• Ensure the golfer club is checked, bag tag is displace on golf bag.
• Record and maintain golf flight correctly daily.
• Ensure the golfer’s tee-off is at the correct tee-box.
• Ensure relevant items for game are sufficient and ready for use.
• (i.e. score card, pencils, starter sheet and mineral water).
• Report to superior for any golfer’s misbehavior.
• Get everything ready to ensure smooth operation.
• Record tee off time / cross over time / end time of every flight.
• Note buggy number of every flight.
• Carry walkie talkie while on duty.

5. Ensure smooth tee-off and maintain tee-off record procedures

• Standby at drop bag area.
• At tee box 1 before golfers tee off
• (Especially on Weekends and Public Holidays).
• Marshalling golf course when necessary.
• Assist golfers inside golf course.
• Inform location hole by hole when marshalling by walkie talkie.
• Assist to pick up rubbish when marshalling.
• Assist to repair tee off divot on all Par 3.
• Help rake bunker when necessary.
• Buggy to be on buggy track when marshalling.
• Follow last flight back to Club House.
• Ensure all golfers are back to Club House before dark.