Global Travel Retail Trainer: Brand & Region Programs

The British American Tobacco Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a global multi-category business as a Travel Retail Training Specialist. This role involves designing impactful training sessions, managing Brand Ambassador training, and collaborating with stakeholders to enhance customer service excellence. Ideal candidates have a Bachelor’s degree in Marketing and relevant experience, along with strong communication and multitasking skills. Explore a rewarding career path with excellent benefits and a commitment to diversity and inclusion.

Benefits

Market leading annual performance bonus

Diverse health plans

Work-life balance initiatives

Flexible holiday plan

Access to online learning platforms

Qualifications

• Minimum of 1 year of relevant experience in Marketing, Learning & Development or related areas.
• Proven experience in designing and delivering training programs.

Responsibilities

• Design and deliver engaging training sessions and e-learning modules.
• Implement training programs for Brand Ambassadors across markets.
• Coordinate the global training calendar across all product categories.
• Monitor and evaluate training effectiveness.
• Collaborate with Trade and external stakeholders to identify training needs.

Skills

Training & development skills

Project management

Stakeholder management

Strong English communication

Multitasking ability

Education

Bachelor’s degree in Marketing or related field

Job description

Join a global multi-category business as a Travel Retail Training Specialist. This role involves designing impactful training sessions, managing Brand Ambassador training, and collaborating with stakeholders to enhance customer service excellence. Ideal candidates have a Bachelor’s degree in Marketing and relevant experience, along with strong communication and multitasking skills. Explore a rewarding career path with excellent benefits and a commitment to diversity and inclusion.