Global Supply Chain Manager (Rapid Response Team)

MKS Inc.; Penang; On-site; MYR 167,000 - 257,000; Full time

Job summary

MKS Inc. is seeking an experienced supply chain professional to lead shortage mitigation for electronic components. You will coordinate with contract manufacturers, distributors, and suppliers to ensure timely decisions and minimize production impact.

The role requires managing mitigation plans, performing market searches, and collaborating with engineering and quality teams to prioritize alternate sourcing and approvals. Strong data tracking and cross-functional communication are essential.

Qualifications

• Bachelor’s degree in Supply Chain, Business, Engineering, Operations, or related field, or equivalent professional experience.

Responsibilities

• Coordinate critical electronic component shortage mitigation activities across Contract Manufacturers, distributors, manufacturers, brokers, procurement, planning, engineering, quality, and business unit stakeholders.
• Drive fast and transparent communication between internal customers and suppliers to support timely business decisions and minimize production or revenue impact.
• Manage and maintain shortage mitigation action plans with root cause, supply impact, mitigation plan, owner, due dates, recovery status, and escalation actions.
• Support daily open market component searches, distributor checks, broker RFQs, spot buy activities, and alternate source identification.
• Engage with engineering and quality teams to prioritize alternate component approvals, PCN reviews, TDN actions, EOL mitigation, and dual-source opportunities.
• Support manufacturer and distributor escalations to improve delivery prioritization and secure recovery commitments.
• Drive Contract Manufacturer accountability through structured daily or weekly shortage reviews, clear deliverables, reaction-time expectations, and follow-up discipline.
• Maintain accurate shortage data in Smartsheet, RAIL, and other approved tracking tools to ensure reliable reporting and decision-making.
• Prepare weekly updates, KPI summaries, and executive-level visibility on critical shortages, aging items, cost impact, closure status, and supplier recovery actions.
• Support cost control by ensuring broker buy activity follows approved processes, UPPV tracking, broker evaluation, and appropriate approval flows.
• Drive continuous improvement in shortage management processes, escalation discipline, communication flow, documentation traceability, and supplier performance management.
• Support shortage avoidance activities such as stock projection reviews, CTB analysis, expanded shortage visibility windows, EOL process support, and proactive dual-source proposals.

Job description

• Coordinating critical electronic component shortage mitigation activities across Contract Manufacturers, distributors, manufacturers, brokers, procurement, planning, engineering, quality, and business unit stakeholders.
• Driving fast and transparent communication between internal customers and suppliers to support timely business decisions and minimize production or revenue impact.
• Managing and maintaining shortage mitigation action plans, including root cause, supply impact, mitigation plan, owner, due dates, recovery status, and escalation actions.
• Supporting daily open market component searches, distributor checks, broker RFQs, spot buy activities, and alternate source identification.
• Engaging with engineering and quality teams to prioritize alternate component approvals, PCN reviews, TDN actions, EOL mitigation, and dual-source opportunities.
• Supporting manufacturer and distributor escalations to improve delivery prioritization and secure recovery commitments.
• Driving Contract Manufacturer accountability through structured daily or weekly shortage reviews, clear deliverables, reaction-time expectations, and follow-up discipline.
• Maintaining accurate shortage data in Smartsheet, RAIL, and other approved tracking tools to ensure reliable reporting and decision-making.
• Preparing weekly updates, KPI summaries, and executive-level visibility on critical shortages, aging items, cost impact, closure status, and supplier recovery actions.
• Supporting cost control by ensuring broker buy activity follows approved processes, UPPV tracking, broker evaluation, and appropriate approval flows.
• Driving continuous improvement in shortage management processes, escalation discipline, communication flow, documentation traceability, and supplier performance management.
• Supporting shortage avoidance activities such as stock projection reviews, CTB analysis, expanded shortage visibility windows, EOL process support, and proactive dual-source proposals.

Requirements

• Bachelor’s degree in Supply Chain, Business, Engineering, Operations, or related field, or equivalent professional experience.
• Minimum 8 years of experience in procurement, supply chain, materials management, supplier management, electronics sourcing, or shortage mitigation.
• Ability to work flexible or non-standard hours to liaise effectively with teams and stakeholders across Europe and North America.
• Experience working with Contract Manufacturers, distributors, manufacturers, brokers, or electronic component suppliers.
• Strong understanding of shortage management, open market sourcing, RFQ processes, supplier escalation, alternate sourcing, and recovery planning.
• Experience using tools such as Excel, Smartsheet, ERP systems, Agile, Oracle, SAP, RAIL, or similar shortage tracking and reporting tools.
• Ability to work with urgency, structure, and discipline in a fast-changing environment with multiple priorities.