Global Sales Operations Lead (Fintech/Crypto Growth)

Lever, Inc.; Malaysia; On-site; MYR 39,000 - 59,000; Full time

Job summary

Coins, the pioneer crypto brand in the Philippines, is seeking a Sales Operations support role to optimize performance and reporting. You will monitor performance, build dashboards, and drive AI-enabled insights to empower sales teams across markets.

The role emphasizes collaboration with Legal, Compliance, and internal teams, with a focus on data quality, process improvements, and scalable growth in high-growth fintech space.

Qualifications

• Experience in sales operations, analytics, or a similar role.
• Strong spreadsheet and dashboarding skills with KPI focus.
• Highly organized, detail-oriented, and reliable with follow-through.

Responsibilities

• Monitor sales associate performance, transactions, pipeline activity, and bottlenecks.
• Build and maintain accurate dashboards and recurring performance reports.
• Analyze sales trends and identify reasons for underperformance or process gaps.
• Track adoption and effectiveness of internal sales tools, including AI-enabled tools.
• Partner with the Sales AI team on data quality, handoffs, reporting needs, and tool improvements.
• Coordinate sales trainings, meetings, follow-ups, and operational communications.
• Manage sales-related follow-ups with Legal, Compliance, and other internal stakeholders.
• Maintain organized records, action trackers, and status updates across initiatives.
• Support broader commercial and strategic projects led by the Chief of Staff.

Skills

Sales operations

Dashboarding

Analytical ability

Organized & detail-oriented

Cross-functional coordination

AI-enabled workflows

Tools

AI-enabled reporting tools

Job description

Coins, the pioneer crypto brand in the Philippines, is seeking a Sales Operations support role to optimize performance and reporting. You will monitor performance, build dashboards, and drive AI-enabled insights to empower sales teams across markets.

The role emphasizes collaboration with Legal, Compliance, and internal teams, with a focus on data quality, process improvements, and scalable growth in high-growth fintech space.