Global Retail Admin & Operations Specialist

MR DIY International; Seri Kembangan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global home improvement brand is seeking a qualified individual to manage store information and oversee operations in Seri Kembangan, Malaysia. The ideal candidate will have a degree and at least 2 years of experience in retail operations. Responsibilities include resolving customer feedback, maintaining store data, and ensuring adherence to policies. The role requires strong organizational and communication skills, as well as effective teamwork.

Qualifications

• Minimum 2 years of experience in retail operations or coordination roles.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Maintain and update store data.
• Resolve refund, discount, and void issues per SOP.
• Monitor store adherence to company policies.
• Develop and manage communication channels.
• Assist in daily operations and task execution.

Skills

Organizational skills

Time-management skills

Analytical skills

Problem-solving skills

Effective communication

Teamwork

Education

Bachelor’s degree or diploma in a relevant field

Job description

A global home improvement brand is seeking a qualified individual to manage store information and oversee operations in Seri Kembangan, Malaysia. The ideal candidate will have a degree and at least 2 years of experience in retail operations. Responsibilities include resolving customer feedback, maintaining store data, and ensuring adherence to policies. The role requires strong organizational and communication skills, as well as effective teamwork.