Ecolab is committed to growth, and the Global Regulatory Insights Regulatory Specialist role is designed to strengthen the repeatable operating model for regulatory insights, customer-ready reports, discovery questions, value collateral and timely support to Commercial teams. The role supports the shift from compliance-only regulatory support to an insight-led value partner model that helps protect continuity, differentiate Ecolab and activate Total Value Delivered conversations.
About the Role
As the Global Regulatory Insights Regulatory Specialist, based in Kuala Lumpur, you will support the development, translation and deployment of regulatory insights for PPC, Pharma Enterprise Solutions and Life Sciences sector stakeholders. The role will help convert regulatory change, enforcement activity, cGMP trends and sustainability-linked developments into clear, business-relevant insights that can be reused across regions, accounts, newsletters, customer reports, Real-time notifications (RTN's) and commercial enablement tools. A further core expectation is to build Life Sciences regulatory thought leadership and provide structured competitor insights that strengthen market positioning, customer relevance and commercial decision-making.
Responsibilities
- Develop and maintain recurring regulatory insight outputs, including real-time notifications, monthly insight summaries, customized customer-facing insights, corporate account deep-dive reports and PPC/Pharma Enterprise Solutions/Life Sciences relevant regulatory updates.
- Develop a planned programme of regulatory thought-leadership outputs, including insight articles, executive briefings, webinars, customer presentations, conference content and internal learning materials aligned to priority PPC and Life Sciences sector themes.
- Build Ecolab credibility by translating emerging enforcement trends and market developments into distinctive, evidence-based points of view for commercial teams, LS stakeholders and customers.
- Translate regulatory developments, enforcement trends and cGMP signals into customer-ready insights, practical discovery questions and account-team follow-up prompts.
- Translate Life Sciences priorities into targeted insight reports, account-specific opportunity hypotheses and practical follow-up actions for commercial teams.
- Support the regulatory value engine by converting insight work into reusable collateral, training content, value stories and potential TVD opportunities.
- Partner with PPC RA, Commercial, Corporate Accounts, GTC, Marketing, R&D, regional RA teams and other stakeholders to prioritize high-value insight requests and improve speed of execution.
- Partner with Pharma Enterprise Solutions leaders and programme teams to embed regulatory insights into enterprise customer strategies, programme-selling priorities and differentiated value propositions.
- Build and maintain structured repositories of regulatory intelligence, customer pain points, competitor insights, solution mappings and examples to improve consistency, reuse and scalability.
- Establish and maintain a structured competitor-insights capability covering competitor regulatory positioning, claims, thought leadership, portfolio developments and market-facing responses to relevant regulatory change.
- Support APAC and IMEA market-value collateral, including insight summaries linked to market access, inspection readiness, contamination control, sustainability readiness and customer engagement priorities.
- Provide regulatory-intelligence support across the Life Sciences sector, identifying cross-segment trends, customer pain points and implications relevant to Ecolab solution strategies.
- Leverage digital and AI tools, develop dashboards and standardized templates to improve insight generation, quality, efficiency, traceability and scalability.
- Help identify where regulatory insights could support customer engagement, program-selling, advocacy, sustainability differentiation, value monetization, while ensuring claims remain evidence based and appropriately qualified.
- Drive regulatory insights continuous improvement via regular business engagement calls to obtain Voice of business (VOB) and Voice-of-customer (VOC) feedback.
Qualifications
- B.Sc. degree in any science field - pharmacy, chemistry, microbiology, life sciences or another relevant technical field.
Required Skills
- Minimum 3 years' relevant professional experience in regulatory affairs, quality, compliance, pharmaceutical manufacturing, personal care, life sciences, technical service or regulatory intelligence.
- Strong written English communication skills, with ability to produce concise, accurate, business relevant summaries for commercial and leadership audiences.
- Ability to interpret regulatory developments and translate technical information into clear business implications, recommended next steps and customer-facing discussion points.
- Strong organizational skills, attention to detail and ability to manage multiple recurring deliverables across regions and stakeholders.
- Commercial awareness and curiosity about how regulatory work supports customer value, market access, growth, retention and differentiation.
- Confidence using digital and AI tools, Microsoft 365, dashboards, structured trackers and templates to improve productivity and consistency.
Preferred Skills
- Working knowledge of cGMP, pharmaceutical or personal care regulatory frameworks.
- Experience reviewing health authority inspection findings, FDA 483s, warning letters, product recalls, or other regulatory intelligence sources.
- Understanding contamination control, cleaning and disinfection, sterility assurance, environmental monitoring, cleaning validation, material transfer, CIP or GMP remediation themes.
- Experience supporting commercial, customer-facing, marketing, technical service or corporate account teams.
- Experience creating newsletters, insight reports, customer-facing summaries, training materials, playbooks or structured knowledge repositories.