Global L2 Production Support Specialist

Michael Page; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global technology-driven organization in Kuala Lumpur is seeking an experienced Level 2 Support Engineer to provide critical support for core applications. Candidates should have at least 5 years of IT experience and a Bachelor's degree in Computer Science or Engineering. This role offers exposure to regional projects, wellness benefits, and opportunities for career advancement in a stable and innovative environment.

Benefits

Wellness allowance

Generous leave policies

Career development opportunities

Regular team engagement activities

Responsibilities

• Provide Level 2 support for core applications.
• Manage incident resolution and system maintenance.
• Support end-of-day batch runs for smooth operations.
• Collaborate with stakeholders across teams.
• Implement application monitoring for proactive system health.

Skills

Communication skills

Analytical skills

Problem-solving skills

Teamwork

Education

Bachelor's degree in Computer Science or Engineering

Tools

AS400

Z/OS

CICS

VSAM

JCL

COBOL

MQ

Control-M

Geneos

Splunk

Ansible

Grafana

Job description

A global technology-driven organization in Kuala Lumpur is seeking an experienced Level 2 Support Engineer to provide critical support for core applications. Candidates should have at least 5 years of IT experience and a Bachelor's degree in Computer Science or Engineering. This role offers exposure to regional projects, wellness benefits, and opportunities for career advancement in a stable and innovative environment.