Global IT Support Engineer — Desktop & Infra (6m)

Agoda; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading online travel agency is seeking a Global Technical Support Engineer for a 6-month contract role in Kuala Lumpur. The ideal candidate will support end-users with hardware and software setups, manage local office infrastructure, and ensure security compliance. This role is open to fresh graduates and those with up to 3 years of experience in IT. Join a diverse team and help enhance travel experiences for users worldwide.

Qualifications

• Fresh graduates and candidates with up to 3 years of experience are encouraged to apply.
• 0–3 years of experience supporting office and desktop infrastructure.
• Eagerness to keep up with the latest technologies and stay ahead.

Responsibilities

• Support global end-users with hardware and software setups.
• Manage local office infrastructure and desktop support.
• Ensure endpoints meet security KPIs.

Skills

Troubleshooting

Active Directory management

Windows/MacOS proficiency

Communication skills

Team collaboration

Education

Diploma or degree in Information Technology or Computer Science

Tools

Intune

SCCM

Kace

JAMF

Job description

A leading online travel agency is seeking a Global Technical Support Engineer for a 6-month contract role in Kuala Lumpur. The ideal candidate will support end-users with hardware and software setups, manage local office infrastructure, and ensure security compliance. This role is open to fresh graduates and those with up to 3 years of experience in IT. Join a diverse team and help enhance travel experiences for users worldwide.