Global IDT Senior Business Analyst

The British American Tobacco Group; Selangor; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading global multi-category company is seeking a Global IDT Senior Business Analyst in Kuala Lumpur, Malaysia. This role involves supporting digital transformation initiatives, overseeing implementation of technological solutions, and driving collaboration across varied teams. The ideal candidate has IT experience in a global setting, strong interpersonal skills, and a degree in an IT-related field. Competitive benefits and opportunities for career advancement are offered.

Benefits

Market leading annual performance bonus

Diverse health plans

Flexible holiday plan

Qualifications

• Experience in a global environment is preferred.
• Curiosity about digital and fast learning.
• Understanding of industry technology trends.

Responsibilities

• Support Global DBS Transformation and Productivity Managers.
• Drive agreement on beneficial requirements/features.
• Oversee implementation of solutions based on requirements.

Skills

Business-facing IT experience

Interpersonal skills

Planning skills

Communication skills

Ability to operate in ambiguity

Education

Degree in an IT-related discipline

Job description

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

British American Tobacco has an exciting opportunity for a Global IDT Senior Business Analyst in Kuala Lumpur, Malaysia.

An opportunity to work with the DBS Transformation team to identify and shape forward-thinking opportunities while working with DBS IDT functions to review and assess the future of Digital Transformation strategic initiatives part of the BAT Global Transformation programme Fit2Win.

Your key responsibilities will include:

• Supporting the Global DBS Transformation Manager and Productivity Manager to identify and shape forward-thinking opportunities while working with Architecture and relevant IDT teams to review and assess the future of Digital Transformation strategic roadmap part of Fit2Win.
• Establishing the contribution that technology can make to business objectives using a range of techniques such as eliciting and documenting requirements with stakeholders, conducting feasibility studies, producing business models, preparing business cases, usability requirements analysis and usability evaluation.
• Driving and obtaining agreement on the requirements / features which will be most beneficial to the business in realising the Digital DBS Transformation vision, agenda and roadmap.
• Ensuring the initiatives impact can be accurately measured and work with the insights to identify and set up reporting.
• Overseeing implementation of solutions – checking against the initial requirements.
• Identifying and addressing issues impacting the execution of strategic / operational / project plans.
• Managing internal and/or external resources to drive delivery of changes to existing technology platforms, or for the identification, assessment, selection and deployment of new technology solutions and platforms.
• Provide leadership to peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.
• Assess business process & system inefficiencies and identify improvement opportunities (proactive and reactive) including identifying ways to increase adoption and user satisfaction.

What are we looking for?

• Business-facing IT experience in a global environment, preferably with a degree in an IT-related discipline.
• Naturally curious about digital and a fast learner.
• Understanding of industry technology trends and associated benefits in application to BAT’s overall business strategy.
• Comfortable operating at pace and with ambiguity, able and willing to pivot where necessary.
• Strong inter-personal skills to ensure delivery across multiple stakeholders in very varied teams and disciplines.
• Highly organised, self‑driven with attention to detail, in providing oversights for project initiation and delivery.
• Motivated and results oriented with the ability to deliver within tight timescales.
• Have strong planning, communication and presentation skills along with the capability to listen and influence at all levels of the organisation.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility).
• Our range of benefits varies by country and includes diverse health plans, initiatives for work‑life balance, transportation support, and a flexible holiday plan with additional incentives.
• Your journey with us isn’t limited by boundaries; it’s propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn’t just a statement – it’s a reality we’re eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You’ll have access to online learning platforms and personalised growth programmes to nurture your leadership skills.
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio‑economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners programme, we provide support to professionals seeking to re‑enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.