Global Customer Service Specialist - Night Shift (US Hours)

Danaher Corporation; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global leader in high-tech filtration is seeking a Customer Service Representative in Petaling Jaya, Malaysia. In this role, you will manage customer orders, collaborate across functional teams, and develop your expertise in international business. The ideal candidate has strong communication skills, computer literacy, and the ability to work night shifts. This role offers a competitive benefits program to support work-life balance.

Benefits

Comprehensive healthcare benefits

Paid time off

Qualifications

• Ability to work on US hours and holiday schedule.
• Clear communication skills to manage customer satisfaction.
• Knowledge of compliance and commercial operations.

Responsibilities

• Manage customer orders from entry to delivery.
• Collaborate with sales, distribution, and manufacturing.
• Support customer requirements effectively.

Skills

Computer literacy

Verbal communication

Written communication

Organizational skills

Customer centric mindset

Education

Professional diploma/degree or equivalent experience

Tools

ERP knowledge with SAP

Microsoft Office skills

Job description

A global leader in high-tech filtration is seeking a Customer Service Representative in Petaling Jaya, Malaysia. In this role, you will manage customer orders, collaborate across functional teams, and develop your expertise in international business. The ideal candidate has strong communication skills, computer literacy, and the ability to work night shifts. This role offers a competitive benefits program to support work-life balance.