Global Custody Support Specialist

HSBC EDP (Malaysia) Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A multinational banking and financial services company is seeking candidates for a role focusing on customer satisfaction within the Custody business. Responsibilities include independently solving customer issues, adhering to core standards, and building professional relationships. Candidates must have a post-graduate diploma or degree in any discipline, be fluent in English, and possess basic computer skills. This role requires working non-standard hours and is a great opportunity for personal development.

Qualifications

• Fluency in English, both written and spoken.
• Basic computer knowledge.
• Ability to learn quickly and understand numeric data.

Responsibilities

• Resolve customer issues effectively and keep them informed of progress.
• Complete tasks independently within established timeframes.
• Participate in team meetings and promote teamwork.

Skills

Problem solving

Customer relationship building

Communication skills

Multitasking

Education

Post-graduate diploma or degree in any discipline

Job description

A multinational banking and financial services company is seeking candidates for a role focusing on customer satisfaction within the Custody business. Responsibilities include independently solving customer issues, adhering to core standards, and building professional relationships. Candidates must have a post-graduate diploma or degree in any discipline, be fluent in English, and possess basic computer skills. This role requires working non-standard hours and is a great opportunity for personal development.