Global Credit & AR Leader - Drive DSO & SOP Excellence

FCM Travel Asia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global travel management company in Kuala Lumpur is seeking a Head of Credit Control & Accounts Receivables. This leadership role involves managing the Accounts Receivable and Credit Control function, focusing on process optimization and stakeholder management. Candidates should have a minimum of 5 years of experience in Credit Control, strong leadership skills, and proficiency in Microsoft Dynamics. Join a dynamic team committed to customer service excellence.

Qualifications

• Minimum 5 years experience in Credit Control and Accounts Receivable management.
• Proven experience leading a team and working with offshore partners.
• Strong background in process improvement and SOP development.

Responsibilities

• Direct management of the Credit Controller team.
• Ensure clear personal KPIs for all team members.
• Drive proactive debt collection across the regional portfolio.
• Monitor and report on key performance indicators.
• Build and maintain strong relationships with customers.

Skills

Leadership skills

Process improvement

Customer service focus

Stakeholder relationship management

Tools

Microsoft Dynamics

Job description

A global travel management company in Kuala Lumpur is seeking a Head of Credit Control & Accounts Receivables. This leadership role involves managing the Accounts Receivable and Credit Control function, focusing on process optimization and stakeholder management. Candidates should have a minimum of 5 years of experience in Credit Control, strong leadership skills, and proficiency in Microsoft Dynamics. Join a dynamic team committed to customer service excellence.