Global Client Onboarding Specialist — Japanese Speaking

Citibank; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global financial institution is seeking a Client Onboarding Analyst (Japanese Speaking) in Kuala Lumpur. In this role, you will manage customer interactions and documentation processes while ensuring compliance with internal guidelines. Ideal candidates will have 2-5 years of relevant experience and proficiency in Microsoft Office, with Japanese language skills preferred. This full-time position is an excellent opportunity for individuals looking to grow in the financial services sector.

Qualifications

• 2–5 years of experience in documentation review and account maintenance.
• Exceptional written and verbal communication skills.
• Ability to work independently in a high-volume, time-sensitive environment.

Responsibilities

• Manage customer interaction and documentation issuance.
• Ensure timely delivery of account opening functions.
• Support new customer requirements and monitor satisfaction levels.

Skills

Documentation review

Interpersonal skills

Attention to detail

Microsoft Office proficiency

Client issue management

Japanese language

Education

Bachelor’s degree or equivalent experience

Job description

A leading global financial institution is seeking a Client Onboarding Analyst (Japanese Speaking) in Kuala Lumpur. In this role, you will manage customer interactions and documentation processes while ensuring compliance with internal guidelines. Ideal candidates will have 2-5 years of relevant experience and proficiency in Microsoft Office, with Japanese language skills preferred. This full-time position is an excellent opportunity for individuals looking to grow in the financial services sector.