General Manager (Tourism)

UCSI Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A prominent Malaysian conglomerate is seeking a Senior Executive (Talent Acquisition) to drive business growth and marketing for NCR Travel & Tours. The role requires strong leadership in strategic planning and operational oversight, along with 8-10 years of experience, particularly in the tourism industry. The ideal candidate will have exceptional communication and problem-solving skills. This is a full-time, on-site position in Kuala Lumpur.

Qualifications

• At least 8-10 years of relevant working experience.
• Experience in the Malaysian tourism industry is desirable.
• Strong skills in project management and operational oversight.

Responsibilities

• Drive business growth and marketing plans for NCR Travel & Tours.
• Provide strong fiscal management and oversight at all levels.
• Implement short-term and long-term strategies in a competitive environment.

Skills

Project management

Business management

Strategic planning

Operational oversight

Stakeholder relationship management

Communication

Problem-solving

Organizational skills

Conflict resolution

Market analysis

Education

Bachelor's degree in a related field

Job description

Senior Executive (Talent Acquisition) at UCSI Group

Company Description

UCSI Group is a Malaysian conglomerate with diverse business interests spanning key industries, including education, healthcare, hospitality, management consulting, properties, retail, and technology. Renowned for its innovation-driven approach, UCSI Group is dedicated to making meaningful contributions to society while fostering growth and sustainability. With a strong domestic presence, UCSI Group provides employees with dynamic career opportunities. The company is based in Malaysia.

Role Description

This is a full-time on-site role in Cheras for a General Manager (Tourism). Your primary role will be to drive business growth, marketing plans and operations for NCR Travel & Tours Sdn. Bhd. You shall assume responsibility and accountability for the overall strategic planning, transformation and the full operations for NCR Travel & Tours Sdn Bhd. You are required to elevate for long‑term growth and sustainability through differentiated market strategies, focused planning and disciplined execution. You shall provide strong fiscal management and effective stewardship oversight at all levels of the company which includes inbound, outbound, and corporate travel services, expanding to cover the full spectrum of travel and tour operations. In short, as an experienced, innovative, and visionary General Manager, you will energize and lead the organization in implementing short-term and long-term strategies in a challenging, competitive and regulated environment.

Qualifications

• Malaysian or with Permanent Resident (PR) only.
• At least a Bachelor's degree in a related field.
• 8 – 10 years of relevant working experience.
• Experience in the Malaysian tourism industry or knowledge of the local market is desirable.
• Proven experience in strategic planning, business management, and leadership roles.
• Strong skills in project management, operational oversight, and resource allocation.
• Expertise in market analysis, sales strategies, and fostering stakeholder relationships.
• Exceptional communication, problem-solving, and organisational skills.
• Knowledge of tourism and hospitality industry trends, standards, and regulations.
• Proficiency in leadership, team management, and conflict resolution.