General Manager, Information Technology Network Infrastructure

Astaka Padu Sdn Bhd; Johor; On-site; MYR 120,000 - 150,000; Full time

Job summary

A telecommunications solutions provider is seeking a General Manager to lead the planning and development of telecommunications projects while managing day-to-day operations. The ideal candidate should have over 8 years of experience in the telecommunications field, strong technical skills, and excellent leadership abilities. This position requires collaboration with stakeholders and maintaining knowledge of industry standards. Competitive salary and benefits offered.

Qualifications

• Minimum of 8 years of experience in planning for telecommunications systems and networks.
• Proven experience in leading and managing a team.
• Strong understanding of telecommunications protocols and technologies.

Responsibilities

• Manage and supervise the day-to-day operations of telecommunications systems.
• Develop and implement strategies for installation and maintenance of systems.
• Liaise with authorities for approvals and compliance with regulations.
• Manage sales and marketing of dark fiber network and telecommunications services.

Skills

Strong technical expertise in telecommunications systems and networks

Excellent leadership and team management skills

Strong problem-solving and analytical abilities

Excellent communication and interpersonal skills

Proficiency in project management methodologies

Attention to detail

Strong organizational and time management skills

Education

Bachelor's degree in telecommunications, information technology, or computer science

Job description

We are seeking a highly skilled and experienced General Manager in charge of planning and development of projects related to telecommunication networking systems.

You will collaborate with various stakeholders to identify and implement innovative solutions that meet our organization's communication needs.

The ideal candidate possesses strong technical expertise, excellent leadership and communication skills, and a keen eye for detail.

Responsibilities

1. Manage and supervise the day-to-day operations, ensuring effective and efficient use of resources.
2. Develop and implement strategies for the technical planning, physical implementation, installation, configuration, and maintenance of all telecommunications systems and networks.
3. Liaise with authorities for submissions and obtaining all relevant approvals, understanding latest requirements such as MCMC, local authorities (PBT), state government agencies, federal government agencies, KKR, LLM, etc.
4. Manage sales and marketing of dark fiber network, including telecommunications system providers/operators and end users (data center operators).
5. Conduct regular assessments to identify areas for improvement and propose solutions to enhance the performance, reliability, and security of our telecommunications infrastructure.
6. Oversee the troubleshooting and resolution of telecommunications-related issues, ensuring minimal downtime and disruption to daily operations.
7. Maintain up-to-date knowledge of emerging technologies and industry trends, and recommend innovative solutions that align with business objectives.
8. Collaborate with cross-functional teams to assess communication needs, recommend appropriate solutions, and oversee the implementation of new telecommunication systems.
9. Develop and enforce policies and procedures to ensure compliance with industry regulations and best practices.
10. Manage relationships with telecommunications vendors, negotiate contracts, and monitor service level agreements to ensure cost‑effectiveness and high‑quality service delivery.
11. Monitor and analyze telecommunications expenses, identify cost-saving opportunities, and prepare reports for management review.
12. Provide technical guidance, training, and support to telecommunications staff, ensuring their professional growth and development.

Required Skills

• Strong technical expertise in telecommunications systems and networks, including experience with fiber optic networking systems, PBX systems, VoIP technologies, call routing, and data networks.
• Proficient in configuring, troubleshooting, and maintaining telecommunications equipment and systems.
• Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Strong problem-solving and analytical abilities, with the aptitude to quickly assess and resolve complex telecommunications issues.
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels of the organization.
• Knowledge of industry regulations and best practices related to telecommunications and data center industry.
• Proficiency in project management methodologies and tools.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong organizational and time management skills.

Required Qualifications

• Bachelor's degree in telecommunications, information technology, computer science, or a related field.
• Minimum of 8 years of experience in planning for, implementing, and managing telecommunications systems and networks.
• Proven experience in leading and managing a team.
• Strong understanding of telecommunications infrastructure, protocols, and technologies.
• Familiarity with telecommunications standards and regulations.
• Excellent knowledge of project management principles and methodologies.
• Ability to stay updated with the latest industry trends and technologies.