General Manager, Air Freight, KUL

DSV - Global Transport and Logistics; Shah Alam; On-site; MYR 180,000 - 240,000; Full time

Job summary

DSV - Global Transport and Logistics is seeking an experienced leader to define and execute airfreight strategy in Malaysia. The role demands over 10 years of airfreight experience, strong P&L ownership, and expertise in airline procurement.

The successful candidate will oversee key responsibilities, including revenue targets, operational performance, and talent development in a fast-paced logistics environment.

Qualifications

• More than 10 years of airfreight experience, with senior leadership exposure.
• Proven P&L ownership in freight forwarding or logistics.
• Strong airline procurement and capacity management expertise.

Responsibilities

• Define and execute the central Malaysia airfreight strategy.
• Deliver revenue, GP, EBIT, GP/kg and cost-to-serve targets.
• Oversee air export, air import, freight planning, and operations.

Skills

Airfreight experience

Leadership skills

Stakeholder management

Commercial acumen

Capacity management

Education

Bachelor’s degree in Logistics, Supply Chain, Business or related field

Tools

CargoWise

TANGO

Job description

Job Req Number: 116064

Time Type: Full Time

Responsibilities

• Define and execute central Malaysia airfreight strategy aligned with regional direction
• Drive growth in key identified sectors/industry
• Develop lane, gateway, consolidation and capacity strategies (KLIA, Penang, Singapore, regional hubs)
• Full ownership of airfreight P&L for central Malaysia
• Deliver revenue, GP, EBIT, GP/kg and cost-to-serve targets
• Ensure pricing discipline, yield improvement, and cost control
• Oversee air export, air import, freight planning, and gateway operations
• Ensure SOP compliance, uplift reliability, and on-time performance
• Manage peak season planning, ad-hoc capacity, and charter solutions
• Lead airline relationship management at branch level
• Support airline procurement, allotments, block space, and charters
• Manage trucking, warehouse, and GHA vendor performance
• Work in partnership with Sales and Key Account teams on RFQs and strategic accounts
• Provide senior engagement for key customers and escalations
• Drive cross-border collaboration with regional teams
• Lead and develop the central Malaysia airfreight leadership team
• Build a strong performance culture with clear KPIs and accountability
• Drive talent development, engagement, and succession planning
• Drive effective use of airfreight systems (e.g., CargoWise / TANGO or equivalent)
• Lead process improvements, automation, and change initiatives
• Ensure data accuracy, reporting quality, and compliance

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business or related field
• More than 10 years of airfreight experience, with senior leadership exposure
• Proven P&L ownership in freight forwarding or logistics
• Strong airline procurement and capacity management expertise
• Excellent commercial, leadership, and stakeholder management skills
• Malaysia market experience required; regional exposure preferred