General Manager - 3PL (Third Party Logistics)

Quanterm Logistics Sdn Bhd; Selangor; On-site; MYR 200,000 - 300,000; Full time

Job summary

A logistics company in Selangor is looking for a General Manager to lead the 3PL business. The ideal candidate will have over 10 years of leadership experience in logistics and supply chain management. Responsibilities include full P&L accountability, driving commercial growth strategies, and ensuring compliance with customs regulations. The role requires strong strategic leadership, risk management capabilities, and stakeholder engagement skills. This position offers a chance to significantly impact the company's operational excellence and profitability.

Qualifications

• 10–15 years of senior leadership experience in 3PL, contract logistics, warehousing, or supply chain management.
• Proven P&L ownership and strong commercial acumen.
• In-depth expertise in bonded warehouse operations and regulatory compliance.

Responsibilities

• Provide overall strategic leadership and direction for the 3PL business.
• Hold full P&L accountability for the 3PL division.
• Define and drive commercial growth strategies through expansion of existing accounts.

Skills

Strategic leadership

Performance management

Stakeholder engagement

Change management

Operational excellence

Education

Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field

Job description

General Manager - 3PL (Third Party Logistics)

Provide overall strategic leadership and direction for the 3PL business, encompassing Contract Logistics, and Warehouse Operations, ensuring alignment with corporate objectives and market positioning.

Hold full P&L accountability for the 3PL division, including revenue growth, cost optimisation, budgeting, profitability, and overall financial performance management.

Define and drive commercial growth strategies through expansion of existing key accounts, acquisition of new customers locally and overseas, and close collaboration with Sales and Marketing teams.

Establish and govern operational excellence frameworks, including performance standards, service benchmarks, and scalable operating models to ensure cost-effective and reliable 3PL solutions.

Lead continuous improvement and transformation initiatives, leveraging best practices, process optimisation, digitalisation, and automation to enhance operational efficiency and customer experience (CX).

Identify, assess, and manage business, operational, regulatory, and financial risks, ensuring robust governance, contingency planning, and timely corrective actions.

Ensure full regulatory and bonded customs compliance, while maintaining senior-level relationships with customs authorities, regulators, service providers, and strategic partners, including oversight of contracts and SLAs.

Provide executive leadership and people governance, setting KPIs, driving performance accountability, succession planning, safety and compliance culture, and contributing to corporate strategy and long-term business sustainability.

Requirements

Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, Engineering, or related field with 10–15 years of senior leadership experience in 3PL, contract logistics, warehousing, or supply chain management.

Proven P&L ownership with strong commercial acumen, including budgeting, cost control, profitability management, revenue growth, and business development across local and international markets.

In-depth expertise in 3PL operations, contract logistics, bonded warehouse operations, and end-to-end supply chain solutions, with solid knowledge of bonded customs and regulatory compliance.

Demonstrated ability to lead , multi-functional teams and external partners, set KPIs, drive performance management, negotiate vendor contracts, and govern SLAs and service performance.

Strong strategic leadership, analytical, and change management capabilities, with excellent stakeholder engagement skills.